500GB External SSD Hard Drive Maibock Space Gray World
Product details
Web ID: 16843020Small but a Hard worker.
Super fast and super small and so great to travel with for transferring files.
Customer review from Western Digital
A new SSD PassPort Drive
I've had 3 Passports all with drives in the past and this is my first SSD. It was plug and play except I didn't know how to set it to backup files so had issues at first. WD support helped me thru the problem and now I think all will be fine. As with all my others this backup drive will be put to good use.
Customer review from Western Digital
Worry Free Backup
I am pleased with this product. Does backups automatically. Don’t notice any slowdown on computer
Customer review from Western Digital
Heating!!!!!
The device heats up to point where you can’t touch the device , via MacBook Pro , iPad and Lenovo laptop . Please advise
Customer review from Western Digital
Response from Western Digital
Hello, We're sorry to hear your user experience with the WD My Passport Portable Hard Drive and appreciate your time for providing this review. Best practice is to run diagnostics with WD Drive Utilities when a drive does not perform as expected or is behaving abnormally. We recommend avoiding USB hubs for external hard drives and therefore connect the drive directly to a USB 3.0 port on the computer. We have placed a few helpful links below providing more information for your convenience. "Setting up and using WD Security and WD Drive Utilities": https://support-en.wd.com/app/answers/detail/a_id/13880 "Windows or macOS Cannot Find My Drive": https://support-en.wd.com/app/answers/detail/a_id/12455 If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary. "How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product": https://support-en.wd.com/app/answers/detail/a_id/10336 All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details. Need Help? Please see our "'Contact Us" page for information.
Fast and reliiable
Works well with OS Big Sur on a Macbook Pro. Only drawback is the registration process. I had to submit photos and query repeatedly to register the device, even though I bought it from the online store. That's why it loses a star.
Customer review from Western Digital
Solid and dependable
I just got this, and it's my third SSD from Western Digital. I fill up my previous drives and I buy another one. Always dependable and simply work. They are fantastic. I will buy another one when I fill this one up too!
Customer review from Western Digital
Works great
i have a 1tb drive and a 512gb drive and they both work great, no complaints!
Customer review from Western Digital
Great
Great performance on an upgrade from a 500 GB drive. I may have a formatting error, but I have little remaining space on a 1 TB drive after transferring 490 GB from the previous My Passport drive.
Customer review from Western Digital