6,000 BTU Portable Air Conditioner
Product details
Web ID: 16863894Good, if you can afford to buy a new one each year
Worked last summer when I first bought it, and it worked alright in May. Conveniently, the week after the 1-year warranty expired, it stopped working. It blows air, but not cold air, and the compressor doesn't turn on. So now my options are 1) spend hundreds on a repair service, 2) spend hundreds on a new unit, or 3) suffer through one of the hottest summers I've ever experienced sitting in front of a fan blowing warm air. Never purchasing anything like this again!
Customer review from lg.com
Response from lg.com
Thank you for sharing your review, your experience is never the experience we want for our customers. We'd like to take a closer look and see if there’s anything we can do to help. Reach us through social media @LGUSSupport, we're happy to provide one on one support! ^Jose
Having issues
I’ve been using the unit for the past eight months, primarily at night, and it has performed exceptionally well until recently. I typically set the temperature to 66°F for sleeping, and the unit has always cooled the room efficiently. However, it has recently stopped cooling below 68°F, even when set to a lower temperature. I’ve cleaned the filters thoroughly and attempted to drain any excess water, but the unit continues to display a message instructing me to clean or replace the filters. I’m unsure what the issue might be, as the unit has otherwise been reliable and well-maintained. I would appreciate any troubleshooting advice or further steps I can take to resolve this. Thank you for your assistance.
Customer review from lg.com
Response from lg.com
We appreciate you sharing your experience, and we’re glad your LG Portable Air Conditioner has been keeping you cool, Marc! Since your unit has been running efficiently until now, let's try a few troubleshooting steps to get it back to peak performance. First, double-check the filters—sometimes, even after cleaning, debris might remain, so rinsing them with warm water, letting them fully dry, and reinstalling them may help. Ensuring proper drainage is also important, as excess moisture can limit cooling. Additionally, performing a reset by powering off the unit, unplugging it for a few minutes, and then restarting it might clear the issue. If the problem continues, send us a private message on our social platforms @LGUSSupport so we can provide additional support. We’re here to help! 😊 ^Anthony
Only Lasted One Year
Like many reviews, it worked great it's initial year. Tried to turn it on for the second summer and it wouldn't blow cold. For some reason you can't recharge it so to the trash it goes.. Support gave us a refund but I wish it worked longer..
Customer review from lg.com
Response from lg.com
Hey Kody. We understand you're looking for lasting cooling performance from your LG product, and it sounds like it performed wonderfully for its first year but then unexpectedly stopped blowing cold air. We appreciate you bringing this to our attention, along with your feedback about the product's lifespan and the support you received. We're here to help explore all available options to bring a wonderful resolution for you. Please send us a private message on social media @LGUSSupport with your product's model number and purchase date. We're confident we can explore the best path to a great resolution for you! ^ Diego
Keeps Room Cool
I started using this unit about a month ago and it has performed flawlessly! It keeps my 15o sq ft room cool nd comfortable. It is easy to use and install.
Customer review from lg.com
Lots to be desired
Cheap unit means short life. This is my second one in a year and they seem to only last a few months. They do cool well and offer good styling but don't compare to the older LG models
Customer review from lg.com
Response from lg.com
Hey Bob! Thanks for telling us your thoughts and experience using your LG A/C units. We're always looking for new ways to improve the endurance of our A/C units through the warmer times of the year, so your feedback is very helpful. If you need help with your second LG A/C or want to share more feedback, you can find us on social media @LGUSSupport. Give us a tag or send us a message! We're always happy to help and listen. *Joseph
Nice LG air conditioner
I bought this LG air conditioner in June, and it really is a nice model and keeps our upstairs area cool. Very satisfied with its performance.
Customer review from lg.com
one season machine
DO NOT PURCHASE used last summer for 3-4 weeks when home hvac failed requiring repair. After safely storing the portable AC unit for about 12 months, today the compressor kicks in but no cool air comes out. Unit appears to have lost the refrigerant similar to the other complaints posted.
Customer review from lg.com
Response from lg.com
Hello there. Thanks for sharing your experience using your LG A/C with us. We really want to help you stay relaxed and refreshed during those hot summer days—it's super important to us! We'd love to look further into our options for you on social media @LGUSSupport. Please include your contact info and model number when messaging us, and our team will be happy to help! *Joseph
Good product fair price
This is the 2nd LG air conditioner I have purchased, and both are working great. I bought the second one because of how well I liked the first one.
Customer review from lg.com