Greystone II 7-Pc. Dining Set (Rectangular Table & 6 Chairs)
Product details
Web ID: 17468053Looks amazing! Hope it holds up!
I just love the style and color! It looks amazing. A chair is already chipped. We bought the insurance. One thing I love about Macy’s, they will make it right! So, for now let’s see how it holds up.
Extremely Disappointing!!!
I have never taken the time to write a review, but do read and appreciate them. However, after getting off the phone with Macy’s, I wanted to warn potential buyers about this product and Macy’s underwhelming customer service. Within the 1st month, the top of the table had noticeable nicks, then after a few more months entire chunks came off exposing the raw wood underneath. I live in a remote area in SE Alaska, and had the set barged up from Seattle. I should have called sooner, but it’s not like they could’ve sent someone right over. After an hour on the phone, I was told the manufacturer was Legacy Classic and was given a phone number to a furniture store in Texas (not affiliated with Legacy Classic) The table warranty is only 1 year and Macys wasn’t willing to help in any way. Don’t buy this table if you are actually planning on using it and don’t buy from Macys if you expect a decent level of customer service!!!