Penelope Counter Stool
Product details
Web ID: 6616590Attractive and Comfortable
Looks even nicer in person. We didn't have any problems with the assembly. I like the wide seat and the 360 swivel.
Recommends this product
BUYER BEWARE, No product support is available!
The counter stools looks nice however, the screws that are supposed to attach the swivel base to the legs are too short. It was impossible to get assistance from Macys, the seller or the vendor. Buyer beware, you are left with purchasing longer screws or just returning the stools.
Response from JLA Home
Dear Dianne, Thank you for sharing your concern with us. I have relayed your valuable feedback to our design team and see how we can make improvements continuously. Please kindly note all furniture comes with a 1-year limited warranty. For any questions or further assistance, please contact our customer service at 866-456-8852 or email: jlacs@jlahome.com. We are always here to help and improve your experience with our products.