Gold-Tone 2-Pc. Set Pavé Crystal Heart Pendant Necklace & Earrings

4.5 (10)
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Product details

Web ID: 14614555

Keep it simple and sweet with this lovely necklace and earring duo from Anne Klein.

  • Product Features

    • Set in gold-tone mixed metal
    • Necklace: Approx. length: 16" + 3" extender; Approx. drop: 7/10"; Lobster clasp closure
    • Earrings: Approx. diameter: 3/10"; Post back closure
    • Item comes packaged in a gift box
    • Photo may have been enlarged and/or enhanced.
    • This item cannot be shipped to American Samoa, Guam, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Guam, Hawaii, American Samoa, Marshall Islands, U.S. Virgin Islands, Armed Forces Pacific, Puerto Rico, Palau
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • Returns accepted within 30 days of purchases with tags attached. Last Act items are final sale and sold "as is". No returns, exchanges, or price adjustments allowed.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.5/5

10 star ratings, 1 reviews

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5 months ago

Macy's Customer Service is TERRIBLE!!

Macy's Customer Service is TERRIBLE!! For starters sending it overseas is a disaster. The communication gap is enormous. Second-I was lied to several times. For example I was told that I would be receiving a call on Wednesday morning at 9 A.M. That was today. I never received that call!! A different representative promised to call last Monday. That never happened. I did receive a call at 10.28 P.M. from you. It said spam risk. No message. I knew it was Macy's because when I later saw the caller I.D.-I recognized the number. On the bright side, Yvonne did call me back after her system crashed. She was amazing!! Very helpful. That is how I recognized your phone number. I was told by your representative in Mexico (I think her name was Sophia) that I would be receiving a call on Wednesday morning at 9 A.M. She told me that her supervisor approved twenty dollars in Star rewards to cover my order after all the trouble I was having. She said she could not place the order because "sometimes this happens with very expensive orders or with very inexpensive orders". She then said "I will call you-not this Wednesday-the following Wednesday" which would have been this morning. I DIDN'T RECEIVE ANY CALL!!! This is the order I was attempting to place: Sedona Kitchen Sedona Kitchen Pro Stainless Steel 1.5-Qt. Saucepan with Glass Lid Color: Silver Web ID: 12419134 Qty Quantity is decremented to 1 $13.99 $27.99 Offer: SHOP -$1.40 Total $12.59 I was supposed to get 25% OFF from my Birthday coupon. I was also told that my five dollar Birthday coupon would be added to my star rewards when I ordered the jewelry as she forgot to use it. I have no idea if any of my Star rewards or coupons worked out correctly. I AM EXTREMELY DISAPPOINTED IN YOUR CUSTOMER SERVICE!! I SPENT HOURS ON THIS AND LOTS OF UNNECESSARY STRESS!!