Vivobook 16 Copilot + PC Laptop 16GB RAM AMD Ryzen AI 7 350 1TB SSD Storage - Quiet Blue
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Web ID: 235394384 reviews
Asus VivoBook 16
Awesome laptop. Really enjoy it much better than my old one. Highly recommend
Customer review from https://www.asus.com
Good buy
Does what I need it to do. Been playing BG3 and it's not laggy, neither is SC2
Customer review from https://www.asus.com
Broken screen less than a week
Screen broke in less than a week from a gentle move
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Kayla V, We’re sorry to hear that your ASUS M1607KA laptop screen was damaged so soon after purchase. This is certainly not the experience we want our customers to have. To further investigate this problem or to obtain assistance with getting the laptop repaired, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507027466-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support
Blazing performance but troublesome numeric keypad
I've only had the machine for a few days. I was very pleasantly surprised that when I brought up the new machine while my old ASUS PC was also running. The new one found the old one and offered to migrate a bunch of things. (I don't remember the specific scope.) I agreed to it. The process brought over a bunch of stuff like Chrome bookmarks and even some of my apps. All auto-magically. And this PC is DRAMATICALLY faster than my old one. I have a few disappointments with the keyboard, though. The location of the zero on the numeric keypad on my old PC is the decimal point on this one. I'll probably get used to that with enough usage. What is turning out to be troublesome is that the only way I've found to access the HOME and END functions is to turn off NumLock, use the function and then turn NumLock back on. Not exactly convenient.
Customer review from https://www.asus.com