BeautyrestHybrid Series One 12.5" Plush Tight Top Mattress - California King
Type: Mattress Only
Product details
Web ID: 23364974Awesome service!
Wonderful experience!
Customer review from Beautyrest
Comfortable
Restfull sleep
Customer review from Beautyrest
Good but determined fast
We’ve own the mattress for 90 days. It started great but now I am waking up with back pain and there is a noticeable dip in a portion of the mattress when laying down.
Customer review from Beautyrest
Response from Beautyrest
Hi Rahsaan J, thank you for sharing your experience with your Beautyrest Black Hybrid mattress! We're sorry to hear that your mattress is starting to dip and is causing discomfort. We recommend reaching out to your retailer and filing a claim under your 10-year limited warranty. If you purchased from Beautyrest.com, feel free to reach out to support@beautyrest.com, and our team can guide you from there! We hope this leads to a swift resolution, let us know if we can assist moving forward!
Comfort!
Great mattress! Very comfortable.
Customer review from Beautyrest
Comfortable
Very Comfortable but a little bit soft.
Customer review from Beautyrest
Wow!
Super comfortable!
Customer review from Beautyrest
New mattress
Only had it one day but slept great last night.
Customer review from Beautyrest
Only lasted 6 years
We bought this mattress 6 years ago from a mattress store and it has become so uncomfortable we have to buy a new mattress. Moving from the edges of our king size mattress to the center is like rolling up a hill! We are buying our new mattress from Macy’s!
Response from Macy's
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. We hope this helps!