L-Class 13.5" Medium Mattress Collection
Product details
Web ID: 144156975 reviews
Very Uncomfortable
Do yourself a favor and never ever buy a mattress at Macy’s. I bought one on Thanksgiving sale and ended up without mattress and full of charges. They promised you a lot of things that are not true and then when you want to talk to a manager , there is no Manager at all, they call customer service and give you the phone . I was mistreated over and over and NEVER got an apology.
Response from BeautyrestSleepExpert
Hi there, we are sorry to hear about the issues that you have experienced with your retailer. While it may be a frustrating process we recommend continuing to work with the retailer until the issues you are experiencing are resolved as they have your funds. We hope this helps!
Not comfortable
This mattress is very hard and if you want to return be ready for a very bad customer service.
Response from BeautyrestSleepExpert
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress did not provide you with the experience you are looking for and that the retailers customer support was less than stellar. We are happy to hear that you were able to return the mattress so you could get something else that works better for your sleep!
Great mattress
Really love the new mattress - very well made and comfy right from the start. I've learned - you get what you pay for and I'm glad I spent the extra money to get the right mattress.
Recommends this product
Love the L-Class Medium Firm mattress
We have been happy with Beautyrest mattresses for years, we tried another brand and came back to experience this great product. Partner and I are both side sleepers and very happy, and this mattress is quite a looker!
Hotel like luxury
most people opt for pillow top beds or maybe too firm but the L Class medium by Beautyrest is very solid and luxury hotel like. the medium is not usually on the sales floor so you may have to order one