Level One 12.5" Medium Tight Top Mattress - Queen
Type: Mattress Only
Product details
Web ID: 21913368Defective lumpy mattress; terrible quality
We purchased the Level One Medium after liking the one we tried out in a store and let me tell you we have huge regrets. There were loose strings coming out of every seam right after they removed the plastic. We were in physical pain everyday after sleeping on it for about a month, and unlucky for us, the store we purchased it from hauled away our old mattress, so we have been stuck sleeping on a guest mattress for the past month. Also, it looks as if someone hand sewed the border all around where the top meets the edges because it is extremely uneven. The mattress is extremely firm and has uneven lumps throughout. I would NOT recommend this mattress to anyone at all. Take note to how many of these reviews claim to be promotional (i.e., having received the mattress for free in exchange for a positive review). Let this review be one of the first and only honest ones.
Customer review from Beautyrest
Response from Beautyrest
Hi Alys, thank you for reaching out and sharing your feedback. We're sorry to hear about the issues you're facing with your Beautyrest Level One Medium Mattress. We don't want you to feel stuck with something you don't love. Please reach out to your retailer to inquire about their return and exchange policy. If you purchased from Beautyrest.com, please reach out to our Customer Service team using support@beautyrest.com. Our team is happy to guide you from there!
Great Bed
Bed feels nice and firm
Customer review from Beautyrest
So far, so good!
I have only had the mattress for six nights but so far I am very pleased!
Customer review from Beautyrest
Great
Very comfortable and relaxing.
Customer review from Beautyrest
Mattress
So far we are happy with it, comfortable
Customer review from Beautyrest
Great Beautyrest Mattress!
Previous mattress from Walker's was a Serta Soft. This Beautyrest is much better for me to sleep on. I usually sleep quite well where ever I sleep.
Customer review from Beautyrest
New comfortable guest accommodations.
It’s for a guest room but I tried it out the last couple nights. Seems very comfortable, not too firm which I like. Hope the guests do too.
Customer review from Beautyrest
Perfect Medium mattress not too soft & not to firm!
Comfy and supportive . Great for daybed and guests.
Customer review from Beautyrest