BeautyrestLevel One 12.5" Medium Tight Top Mattress - Full
Type: Mattress Only
Product details
Web ID: 21913368Comfy and supportive
Just what we needed, super comfy yet supportive.
Customer review from Beautyrest
Great quality
Comfortable, supportive, excellent build quality. My back thanks you!
Customer review from Beautyrest
Great Mattress
This mattress is so comfortable. I haven’t woken up with a backache since I started sleeping on this wonderful mattress!
Customer review from Beautyrest
Very bad
I have a very hard time sleeping on the mattress Very uncomfortable,sinks in, does not help with the back,
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. Please ensure that your mattress is being properly supported. Please take a look at our warranty terms and conditions on our website to see what bed frame requirements are needed to properly support the mattress. If the mattress is being properly supported, the issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. We hope this helps!
Restful sleep
Comfy, supportive mattress for a good night sleep
Customer review from Beautyrest
Defective lumpy mattress; terrible quality
We purchased the Level One Medium after liking the one we tried out in a store and let me tell you we have huge regrets. There were loose strings coming out of every seam right after they removed the plastic. We were in physical pain everyday after sleeping on it for about a month, and unlucky for us, the store we purchased it from hauled away our old mattress, so we have been stuck sleeping on a guest mattress for the past month. Also, it looks as if someone hand sewed the border all around where the top meets the edges because it is extremely uneven. The mattress is extremely firm and has uneven lumps throughout. I would NOT recommend this mattress to anyone at all. Take note to how many of these reviews claim to be promotional (i.e., having received the mattress for free in exchange for a positive review). Let this review be one of the first and only honest ones.
Customer review from Beautyrest
Response from Beautyrest
Hi Alys, thank you for reaching out and sharing your feedback. We're sorry to hear about the issues you're facing with your Beautyrest Level One Medium Mattress. We don't want you to feel stuck with something you don't love. Please reach out to your retailer to inquire about their return and exchange policy. If you purchased from Beautyrest.com, please reach out to our Customer Service team using support@beautyrest.com. Our team is happy to guide you from there!
Great Bed
Bed feels nice and firm
Customer review from Beautyrest
Beautyrest black
First night on last night, and it felt GREAT.
Customer review from Beautyrest