Bellino Modern Genuine Leather Recliner with Nailhead Trim
Product details
Web ID: 17647796What happened to white glove service
The recliner, in a huge battered box was left outside my door in a rainstorm, leaving a 76 year old woman (me) to have to drag it in alone. I haven’t opened it yet because I need help getting it out of the box. I hope it is not ruined. I’m furious with Macy’s delivery service.
Response from 14 Karat Home Team
We apologize for the inconvenience caused by the logistics issue. We always strictly control the quality of our products and regret that this problem has occurred. We sincerely hope to help you resolve this issue and provide you with a better experience. Please contact us through Macy's Messages or at after-sale1@karathome.com for a satisfactory solution. Thank you for your feedback and understanding.
Destroyed Delivery
Response from 14 Karat Home Team
We apologize for not meeting your expectations. We are committed to providing excellent service and high-quality products. To help us address your concerns and find a satisfactory solution, please contact us directly at Macy's Messages or at after-sale1@karathome.com. Your feedback is valuable to us, and we appreciate your understanding and patience. Thank you.
Navy blue leather recliner
Very pleased
Recommends this product