Smart Soundbar (Black)
Product details
Web ID: 20632775219 reviews
POOR Help!!
I purchased the Sound Bar and Base 500 units. VERY POOR instructions!!!!!I downloaded app and for 2 weeks tried to sync. Finally I went on to the live chat, which took forever, and the agent spent over 1/2 hour trying this and that. I almost hung upd was going to send back this junk. Everyone told me to buy Trivoli instead. I did not listen, what a mistake!!!!! I still don't know if it is wireless!!!!
Customer review from bose.com
Response from bose.com
Hi there, thank you for sharing your experience. We'd love to learn more about the issue so we can help sort it out quickly. Please send us your product’s serial number, and you can reach us through this link: http://bose.life/globalsupport Looking forward to assisting you! Jelyn - Customer Support
Love it
I bought this for my husband and the difference in sound quality is utterly amazing. Glad I took the chance.
Customer review from bose.com
Not very pleased with the sound quality and the size of the sound bar for my living room.
Customer review from bose.com
Response from bose.com
Hi there, We're sorry to learn that the sound and size of your Soundbar may not have met your expectations. Our compact soundbar delivers spacious and immersive sound, enhanced by Dolby Atmos decoding. Additionally, all dialogue is made clear and crisp with our A.I. Dialogue feature. To assist you more effectively with your sound quality concerns, please send us a direct message at http://bose.life/globalsupport. We’re confident that, together, we can find a solution and make things right. Kurt - Customer Support
Good
Excellent soundbar. I have a small/medium sized living room and a soundbar is really the only option to go because of the awkward shape of it. This soundbar is very punchy and far superior than the TV speakers. We can now actually hear what people are saying. I've had Spotify (running from the TV) coming out of it too and the sound is amazing for that too. Still playing around with the settings from the app and haven't found that sweet spot yet but it's fun messing around with the settings. That said, you don't need to mess with them because the sound is brilliant with default settings. We are now looking to replace our Beats speaker and Bose is now on our radar. We have it sat under the TV. Money well spent.
Customer review from bose.com
Shocking app shocking soundbar
I got this around a month ago and I have had nothing but issues with the app and the soundbar not turning on with the tv and sometimes not turning on at all with the power button on the top nor the app or remote Zero point having an app if 90 percent of the time it does not work and to get it working you have to re install the app. Even on sale it’s not worth it. Last bose product I buy not sure what happened to your standards Bose but they are long gone
Customer review from bose.com
Response from bose.com
Hi JB, sorry to hear about the issue with your Smart Soundbar’s power. We’d love to help you further. Here are some troubleshooting steps you can try for your unit: https://support.bose.com/s/article/ssb-soundbar-product-will-not-turn-on?language=en_US If you have any other questions, please don’t hesitate to contact us using this link: https://bose.life/48EXztC We would love to help you further. Klariss- Customer Support.
Brand bos should be with higher quality than compe
Not bad and not good for brand ...................
Customer review from bose.com
Response from bose.com
We’d like to understand more about the issue you’re experiencing with the product. Please message us directly, so we can assist you further and provide the support you need. http://bose.life/globalsupport Gem - Customer Support
Great sound easy connection
I love this thing! My husband bought me this and the subwoofer as a birthday present. Best gift ever!
Customer review from bose.com
Must get!
I bought this soundbar 2 weeks ago and I am very satisified with my purchase. Clarity sound and voices. I own several Bose products and Bose never disappoints.
Customer review from bose.com