Brant Fabric Power Reclining Sectional Sofa Collection with Power Headrests and USB Power Outlet
Product details
Web ID: 4662025Recliner Motor stopped working !
Purchased Brant motorized sectional couch Dec 2017 and last night the middle recliner motor stopped working in the recline position. UGH! Local Macy's is closed due to Coronavirus. . . how do I get my recliner repaired. . . Please advise ?
Bad Choice
Since I can no longer return it we’re stuck with it. Unable to move it to clean the area. Attempted to move it, the motor stopped working/won’t recline for a while. I called Macy’s insurance and open a claim, later I was told that those aren’t covered so what’s the insurance for??
We LOVE this couch!!!
We had been looking for a while for a new couch. We decided to look at Macy's since we still have our leather couches we bought for our front room 14 years & they are still amazing. We found this sectional on their website and it looked beautiful and the measurements were perfect. We fell in love with it at the store & ordered it immediately. They delivered it two days later. They delivery men were the best. Super professional, efficient and helpful. Now that they are in our living room, we completely fell in love. Soft, comfortable, and stylish. And the warranty if the BEST! I would highly recommend this couch and Macy's for sure.
Love this beautiful sofa!
This sofa is exactly what we've been searching for. The Mocha color is rich, but not too dark, and pairs well with other colors. The couch is big and very comfy. The USB Ports are an added bonus for my teenager. I love having the console to store remotes, etc. and the cup holders are super convenient as well. We also purchased the warranty since the recliners are electric and for the added protection, as we also have pets. Lavonne Brighton at the Pleasanton, CA location was very friendly and helpful. We were not ready to purchase the day we met her, but she stayed in touch, and made ordering a breeze. The delivery guys were very professional and courteous as well. The White Glove Delivery service was the best experience!
Gorgeous product that works really well
We changed from leather to this microfiber sofa and love it. It is warm, and very comfy because you can set the chairs at any position that suits you very easily. The additional beauty is the head rest that also can be set to support you regardless of reclining position. This is super!