Brenalee Performance Fabric Slipcover Sofa Collection
Product details
Web ID: 4938635Worst Couch in My Life
I sat on the display model in the store. It seemed fine. There is NO way I can turn the pillows, they are TOO heavy for me to move. The seat pillows are very uncomfortable. It looks like a beautiful sofa and has a slip cover but you would have to be a weightlifter to get the slip covers off and on. I bought this sofa about 3 years ago. I am ready to get a new one, this one has wrecked my back. Also, it was not a cheap sofa. I would not buy it again.
Okay Couch
I went to the store to purchase this and chose an off white color but a whiter couch was delivered but no big deal I loved it! About 6 months in there were stains everywhere and no spot treatment was working and it started to peel in certain spots. I had someone from Macy’s come out and take a look and he said he didn’t see anything wrong so there wasn’t a lot they could do. I then called customer service and they gave me a credit for the couch and that removed any warranty but honestly not worth it. Even after cleaning it I still feel like it doesn’t help.
Brenalee Swivel Rockers
LOVE these slipcovered swivel rockers! I got them at an amazing price on sale. They look beautiful with my Benalee Slipcovered sofa with chaise. I just wish they still had the slipcovers in the Glacier color, because it’s beautiful, and I would also order an extra slipcover in Glacier for my sofa, too!
7rys later still looks brand new
I purchased 2 bright white couches. We have a dog and kids. We make sure to keep the couch and house neat. In 7 years it's been through hot chocolate, blood, urine, makeup, juice boxes. Nothing has yet to stain this couch, but I always treat spots within 24hrs. I use OxiClean spot spray, clear detergent and wash on warm. Comes out looking new.
Replacement covers
I’m having difficulty purchasing replacement covers in pearl for couches and swivel chairs? Any recommendations?
Nice but not perfect
I bought this about a year ago. I waited before writing a review. I like the chair - it's stylish and the fact that its slipcovered is a plus, but... I have degenerative disc disease and I can only sit in it for a short time frame before ny lower back starts to hurt. Obviously, there was no way to have known that from a trial run in the showroom. I probably would have picked a different chair had I known beforehand. Just be aware that if you have back issues, you might want to consider something else.
Don't Buy From Macys
The couch is lovely. Macys Customer service is a nightmare. We bought a custom color and received the incorrect one. It has been 3 months since the original purchase and attempting to get Macys to correct their error has been horrible. Now we are being told we have to wait 3 more months for the correct couch; 6 total months from the original purchase date. No proactive communication has come from Macys. I have to call for updates and our Delivery date just keeps getting pushed back. My faith in Macys customer service is completely gone. We have spent quite a bit with them in the past 25 years but never again.
Horrible cushions
These cushions are heavy they sink on in the middle. I spent a good bit of money at Macy’s some disappointed they’re too heavy for me to lift and turnover. They sink down right away. It’s the most uncomfortable uncomfortable couch I ever owned. Somebody should do something about this they should’ve told me about this. I weigh 110 pounds and I’m a platinum customer customer.