Bambino Plus ThermoJet Espresso Maker with Steam
Offers & perks
Product details
Web ID: 146294101,565 reviews
Once bitten, twice shy.
Failed spectacularly exactly 3 years after I bought it. In the middle of the night the compressor went on by itself despite the machine being "off" and started spewing water from the steam wand and emptied itself. Had to pull the plug from the wall to stop it, but by then it was already empty and making a racket.
Customer review from breville.com
Response from breville.com
Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_AU®ion=au&brand=breville with a subject line of BVAUS250926-RS. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 1300 139 798
A lttle gem
Took a little while to dial it in to my preference but pleased with the it's ease of use and producing lovely coffee.
Customer review from sageappliances.com
Response from sageappliances.com
Hello Andy, Thank you for sharing your experience! We’re glad you found it easy to use and that it’s now making coffee just the way you like it. Enjoy every cup! If you need any assistance with your Bambino Plus, do not hesitate to reach out to us. Kind regards! Sage Appliances
Never too old to have a coffee machine
I received the parcel in excellent condition. I’m enjoying my coffee, though I have to master frothing the milk. Since I’m a senior I think I’m doing pretty good since this is only my second day at trying to be a barista. Val.
Recommends this product
Customer review from breville.com
I love the Breville Bambino plus and smart program grinder
The machines work flawlessly. From the selection of grinds, to the pre-infusion, to the espresso. I am very satisfied with my purchase and so will you.
Recommends this product
Customer review from breville.com
Good spec machine for the money.
It’s pretty good. A lot of features and a good spec for the money. The only downside is it vibrates a lot due to the pump which causes cups to walk. I did get a replacement machine for this but it’s the same issue.
Recommends this product
Customer review from sageappliances.com
Response from sageappliances.com
Hello Paul, Thank you so much for sharing your experience with us! We’re glad to hear you’re enjoying the great features and value your machine offers. We truly appreciate your honest feedback about the vibration. We’ll be sure to pass this along to our team so we can continue working on making things even better. Thanks again for being part of our community! All the best, Sage Appliances
Surprised
The coffee tastes great. Quality control has slipped. The filter baskets don't fit easily into the portafilter. I have to use a knife or screwdriver to remove filter basket to clean after use. I've used breville for many years and this never happened before.
Customer review from breville.com
Response from breville.com
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Cool features but makes a tiny amount of espresso per shot!
I like my Bambino Plus and have figured out how to bend its will to mine. I like a large latte with several shots of espresso and in order to get the quantity I want, I have to run the machine twice, after having customized the brew time to the longest allowable time. Other than that, the nearly instantaneous heat-up time and automatic milk frothing features are great.
Customer review from breville.com
Response from breville.com
Thank you for your review. It sounds like your grinds may be too fine/dense to allow liquid to be pressed through. The first drips should come out anywhere between 8-12 seconds after you push the shot button, no matter if it's for a single or double shot. Once the streams begin to come out, they should be even, and have the consistency of warm honey. If you continue to get drips, then your grind is too fine. If you get watery streams that look like drip coffee or tea, your grind is too coarse.
Wonderful Espresson
It's about a month old and I have zeroed in on the grind, best basket, and warm up tips to make a terrific espresso. Since this machine is instant heat it's best to warm it up by running water through it. BTW it's in the setup guide. Foaming milk is simple, though for me it makes a bit too much. The resulting milk is frothy and warm. The only challenge, and I read it in other reviews, is the difficulty removing the puck from the machine. I'm hoping it will loosen in another month. Overall very happy
Recommends this product
Customer review from breville.com