Barista Touch Impress Espresso Maker
Product details
Web ID: 17698541Just OK.
The Breville Touch Impress promises much and delivers on some of it's promises. The intelligent dosing feature is often misleading. Despite producing very drinkable coffee, it constantly suggests changes to the grind size etc and this can be very confusing. I prepare a drink for my wife and the machine suggests a change to the grind size. Then I make the same drink for myself (without making any changes) and it says all is fine. Both drinks were acceptable. It makes me wonder why I paid for the intelligent dosing feature when it is so inconsistent. Another annoying feature is the way in which the puck sticks to the screen and fails to come away when I remove the basket after brewing. At that point, it suggests that the grind may be too fine despite earlier advising me to make it finer because the brewing was too fast. Go figure!! On the positive side, we have enjoyed some good Americanos and Cappuccinos but the water for the Americano takes a long time to produce.
Customer review from breville.com
Response from breville.com
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Switched
we had a Delonghi for several years with frequent issues. we switched to breville a month ago and love it. super easy to use.
Recommends this product
Customer review from breville.com
Breville expresso machine-barista touch impress
It’s challenging to get the size of the grind just right. Too coarse and the flavor is not great. Too fine and the drip of coffee is slow. Other than that the machine is great.
Recommends this product
Love the machine!
We are wondering what took us so long to buy this. Neither of us have barista experience so this machine was perfect for us. Making our favorite drinks has become so much easier.
Recommends this product
Customer review from bloomingdales.com
Keeps Breaking
Was a good machine, but keep getting ER05. The milk frothier peace is very very fragile.
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. We see that you're currently in contact with a representative, and that they're assisting you. Thank you for allowing us to look into how we might resolve this issue for you.
Excellent!!
I’m in love. After spending lots of money on machines and ultimately still buying lots of coffee out, I have finally found one I love! I enjoy making my coffee at home…I really even look forward to it! I feel that you get set up well with tutorials, quality beans, and all the parts you need. I love if!
Recommends this product
Customer review from breville.com
Great Espresso Machine
This is our first Espresso Machine & we are so happy with it. It’s fully automatic & practically holds your hand through the steps of making several kinds of espresso drinks that you choose from the digital screen. We watched a couple of videos online using this same model & found those very helpful. We highly recommend this model.
Recommends this product
Mr.
It’s very good product
Recommends this product
Customer review from breville.com
Response from breville.com
Thank you for taking the time to post your review. If there is something in particular that you need help with regarding your appliance, please feel free to call us at 855.683.3535 or create a case through our support hub. We'll be happy to help you from there.