Specialty Drip Coffee Maker with Thermal Carafe
Product details
Web ID: 131692491,342 reviews
Not happy.
Love this coffee maker and it looks beautiful on my counter, but the carafe withthe rose gold peeled terribly and I cannot get a replacement for it. This was not a cheap coffee maker and I am terribly dissapointed since I live in GE's backyard and my son worked for GE before COVID. Not happy!!!
Customer review from cafeappliances.com
Response from cafeappliances.com
We'd like to help you with your Carafe. We are going to reach out via email to gather further information. Please reply at your earliest convenience.
horrible material on the carafe
The Material on this Carafe is absolute Carafe is absolute garbage! If it weren't for it being so expensive I'd throw it away. While the machine works great, the materials that are used on the handle of the carafe won't last you 6 months
Customer review from cafeappliances.com
Response from cafeappliances.com
We'd like to lend a hand with the carafe of your coffee maker. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Love/unloved
First off, I love this coffee maker. It performed as advertised, great coffee. Smart WiFi ability is sooo nice to have. Unfortunately, all of the gold/copper colored appliqué is peeling off, the handle is falling apart, the cup indicator lights only partially work making it difficult to read. I would say the quality is poor, overall. For the price, this coffee maker should last many years. Ours is falling apart after almost 3 years!! These appear to be known issues and GE should replace the units. Or, lower the price significantly. Will be exploring other options going forward
Customer review from cafeappliances.com
Response from cafeappliances.com
Thank you for your review. We are going to share your comments regarding brushed stainless finish of your unit to our product team for review.
Disappointing
The overall function is fine but I have had this replaced for finish issues and now the second one has finish issues as well. I paid extra to have something aesthetically pleasing on my countertop but now it just looks cheap. I got the matching air fryer as well.
Customer review from cafeappliances.com
Response from cafeappliances.com
We will be passing your comments about the finish and material over to our product team to review. Thank you again for sharing this.
Moldy smell
I’ve only had this coffee machine for a couple of months, and I already noticed a strong moldy smell coming from the water reservoir. I tried running multiple cycles with diluted vinegar, but the smell is still there. It’s extremely disappointing, especially considering how much money I spent. I honestly feel I would have been better off with a cheaper coffee maker.
Customer review from cafeappliances.com
Response from cafeappliances.com
We'd like to help out with cleaning your coffee maker. We recommend performing a full clean of the unit and performing a descale cycle. You can check out the instructions for everything on pages 14 and 15 in the manual below: https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf Performing all of these steps will help clean everything, including the internal components.
Great taste....but doesn't last long
Overall its makes very good coffee, but I can't recommend it thus far because the original one I received broke within a year, which falls within the warranty. This allowed me to have it replaced pretty easily, but less than a year later again, the replacement is now faulty. Even though it's less than a year from when I got this new machine, it's not within the warranty from the original purchase so they won't replace. This is frustrating for what seemed like a good coffee maker. If you want the coffee maker to last more than a year, you may want to try something else.
Customer review from cafeappliances.com
Response from cafeappliances.com
We're sorry to hear about your coffee maker not brewing. We'd like to help. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Beautiful Coffee maker
I ordered the white Cafe coffee maker And it is so gorgeous on my counter and the coffee taste delicious Easy to clean and use
Recommends this product
Customer review from cafeappliances.com
Great coffee maker
This product was purchased for our anniversary. My husband does not drink coffee nor could he figure out how to reset the time on my old coffee maker. However when he found out that this one had the thermal pot like I wanted again and connected to the appliance app he was excited. I have been please with the capacity along with how fast it brews. Since we live on a farm I like the fact it has a replaceable filter and the materials used to make the pot seem to be high quality. My coffee was still hot today over 4 hours after it was made.
Recommends this product
Customer review from cafeappliances.com