CLOSEOUT! Pampered Nights 13.75" Plush Pillow-Top Mattress - Queen
Type: Mattress Only
Product details
Web ID: 22199905Bad purchase
This is my second Beautyrest. It was a terrific mattress that lasted 9 years but this one I exchanged from a plush eurotop to a plush pillow top and it is just horrible. I can feel the springs and it’s not plush at all. I regret purchasing this mattress from Macys . I got my first from Sears . Not sure if that made this specifically for Macys and less quality but I truly do not recommend this mattress or any mattress from Macys
Response from Macy's
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
Side sleeper dream
So comfortable! No more shoulder and hip soreness during night ?
Customer review from Beautyrest
Worse mattress
Bought this mattress a couple weeks ago. It's like sleeping in a hole, way too smooth, you sit on it and it collapses all the way down, I'm inly 170lbs.
Response from Macy's
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend first looking at your bed setup and ensuring it is being properly supported. If the mattress is being properly supported then reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!
series three plush pillow top
love it so far sleep a lot better
Customer review from Beautyrest
It was very comfortable
I’m disabled so I look for mattress that help with my issues.This one was great however after about five months it was quite lumpy and now my mattress has collapsed on me while my helper eas dressing me,luckily I wasn’t hurt but it was extremely disappointing because I’m due for surgery soon and I’m not sure what I can do for now because I can’t sleep in my bed
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!
Dreamland
Haven't slept on it yet
Customer review from Beautyrest
Cal King Plush Pillowtop Series 3
Amazing! Like sleeping in a cloud… my body doesn’t hurt anymore?!
Customer review from Beautyrest
Beauty Rest Mattress
Haven’t slepted on it yet
Customer review from Beautyrest