CLOSEOUT! Pampered Nights 13.75" Plush Pillow-Top Mattress - Queen
Type: Mattress Only
Product details
Web ID: 22199905Ratings & Reviews
37 customer images
There are quality issues.
My mattress is less than a year old, but it has already sagged and lost its resilience.
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. If the mattress is not supported properly, the issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. If your mattress is found to be affected by a manufacturing defect, you should be able to get a replacement. We hope this helps!
NOT THAT GREAT
My mattress is already having issues. It has a sink hole and I'm waking up with back issues.
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The mattress you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. If your mattress is found to be affected by a manufacturing defect, you should be able to get a replacement. We hope this helps!
Pressure points
Supportive but leaves pressure points on boney prominences
Customer review from Beautyrest
Response from Beautyrest
Hi April W, thank you for reaching out and sharing your feedback. We're happy that your new BR800 Mattress is supportive, but we're sorry to hear it may be a touch too firm for comfort. It can take a couple of weeks for your mattress to acclimate, but if you have any questions in the future, please reach out to our Customer Service team using support@beautyrest.com. Our team is happy to guide you from there!
Super Comfortable
Nicest mattress I have ever slept on!
Customer review from Beautyrest
Great deal
comfy and good price
Customer review from Beautyrest
Very comfy
Comfy and supportive
Customer review from Beautyrest
Mattress
It's alright not the best for support
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the support you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
Came with many defects
Bed is cheap. It does not compare to my previous Beautyrest Black. I will be returning
Customer review from Beautyrest
Response from Beautyrest
Hi there, we are sorry to hear about the condition of your mattress upon delivery. Typically, we recommend filing a warranty claim with your original store to get a replacement; however, if you are able to return within your return/exchange window, that is also a great option!