CLOSEOUT! Utopia UT100 8' x 10' Area Rug
Product details
Web ID: 12770863 reviews
Horrible in White
We've had this rug for awhile. It's in our bedroom so there is very minimal traffic. I've had it professionally cleaned and it still looks horribly dirty. It's really nice and feels great on bare feet, but unfortunately, I cannot recommend this rug. I've never had an experience with a rug like this. Would actually remove it from Macy's inventory.
Response from The Fine Rug Gallery at Macys Product Pro
Thank you for your review. We are so sorry that the rug isn't holding up to the minimal traffic in your bedroom. We take product feedback very seriously and will evaluate this product!
GREY COLOR IS NOT GREY IN REAL LIFE>
I have this rug in white and I absolutely love it, although it was in a high traffic area and did get dirty :( So I thought, why not buy it in grey !?!?! I had it delivered, and this "silver" color appears to be a mix of tan/brown/black, not matching anything in my house :(.... this rug is super soft and I get so many compliments on it, but unfortunately i have to return the "silver" one and look for one that is more grey.
Does not hold up at all
I own the white rug in 8x10, and I knew what I was getting myself into buying a white rug. I figured it would last at least a year, but it is already destroyed and needs to be replaced. We never wear shoes and were careful not to walk the same path each time we cross the room, but it didn't matter. I am so depressed every time I walk into our baby's nursery because it looks horrible after just 3 months. Vacuuming actually made the matter worse because it wrecks the shag, which I believe would happen in any color. Although I absolutely loved how the rug looked in the room (and still do), I regret buying it because it just wasn't practical at all.
Response from The Fine Rug Gallery at Macys Product Pro
We are very sorry that you are unhappy with your Super Soft Shag. Yes, high-suction vacuums can harm area rugs, especially shags. To help maintain your rug going forward, please use the hand-held attachment to vacuum or use the "hardwood floor" setting. (No beater bar.)