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Product details
Web ID: 15864295
Provence consists of a light, weathered Patine finish on Acacia veneers, complimenting the strength of engineered wood and blends easily with most existing home décor. The floral designed hardware, gentle curves and elegantly tapered legs create a look that is elegant, soft and livable plus enjoy functional features throughout.
Product Features
Vertical Wall Mountable Mirror: Includes pre-installed wire cable to mount the mirror to the wall (optional).
I made the mistake of not opening the package on arrival, because it was so large and it was a gift for my husband. Once we did open the box, it was completely shattered. This happened over a weekend where I tried to use the chat with customer service. It kept saying I was chatting with an agent and the dropping the call. Calling the 1800 number, I only got recordings and never an actual person. We even went to a Macys home store and they said I had to call the number, they couldn’t help me. Now, Monday, I called the number and they said there was nothing
that could be done because it had been 32 days. If I had been able to
Get ahold of someone when I was originally calling, it would have been within the time frame. They said they have no way of knowing if it happened in the house. As you can see in the picture, it is still in the box. Very disappointing on the customer service side!
Completely shattered on arrival
I made the mistake of not opening the package on arrival, because it was so large and it was a gift for my husband. Once we did open the box, it was completely shattered. This happened over a weekend where I tried to use the chat with customer service. It kept saying I was chatting with an agent and the dropping the call. Calling the 1800 number, I only got recordings and never an actual person. We even went to a Macys home store and they said I had to call the number, they couldn’t help me. Now, Monday, I called the number and they said there was nothing that could be done because it had been 32 days. If I had been able to Get ahold of someone when I was originally calling, it would have been within the time frame. They said they have no way of knowing if it happened in the house. As you can see in the picture, it is still in the box. Very disappointing on the customer service side!