CLOSEOUT! Luxe Armisted 12" Plush Euro Top Mattress Set- King
Product details
Web ID: 12539122Very comfortable
Love the pillow topper. Very comfortable mattress and box spring.
Customer review from Serta
Disappointment 😞
Just brought the mattress, it is noisy when you sit on it, the head of the mattress is sunken in and the pillow top is lumpy.
Customer review from Serta
too firm
We replaced our 7 year old Big Lots mattress with this, hoping for a plusher feel, and we did not get it. This mattress is a solid medium firmness, nothing plush about it. I will say, my partners movement was isolated and that was the only improvement. We ended up putting a 3 inch tempur pedic mattress topper on and setting up a return.
Response from Serta Team
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. We are happy to hear that you are getting some assistance on a return so that you can get onto a different product that will provide you with a great sleep!
Plush top mattress hasn’t held up well.
After about 6 months the mattress started to degrade in the two spots where we sleep. Indentations became worse over next few months. As of today 5/30/23 someone is coming out to inspect the mattress for ? Possible exchange? Not sure of outcome. We’ve only used mattress for 10 months. Would not take my photos in “add photos” section of review.
Response from Serta Team
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The indentations you are describing does not sound normal. We think it is great that you filed a claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. Thank you again for your feedback!
comfort
very comfortable
Recommends this product
Comfortable but my back was not happy
I was very excited to receive my queen mattress, it is very comfortable but not good on my back. I am in the process of exchanging my mattress. Serta has been helpful throughout the process. I am hoping to get something extra firm. This mattress is great for the people who don't have back issues.
Customer review from Serta
This product is comfortable
Great bed, but took over 2 months for it to get delivered. Also the delivery company canceled the delivery date twice.
Recommends this product
Customer review from Serta
Great mattress
Best mattress ever. It’s very plush and is perfect for side sleeping.
Recommends this product
Customer review from Serta