13 x 13 Canopy Sun Shelter with Instant Setup, Khaki
Product details
Web ID: 18383073Are there parts for this yet or should I trash and buy somewhere other brand.
Customer review from coleman.com
Response from coleman.com
Hi there! Thank you for reaching out. Unfortunately, there are no replacement parts available for the 13 x 13 Instant Canopy Sun Shelter in Khaki. We are very sorry for any inconvenience this may cause. If you have any other questions or need any help, feel free to let us know. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time. https://www.coleman.com/contact Thank you! Coleman Consumer Care
Really like this canopy
Needs two people to set up, but not difficult. We use it for camping and occasionally for outdoor shade at home. Holds up well. Keeps off rain, allows for ventilation.
Recommends this product
Customer review from coleman.com
very durable!
I purchased the 13'X13' model #20000004409 over 15 years ago. I used it many times at Table Rock Lake in Missouri ad different Lakes in Kansas, about 3 weeks ago we were camping at El Dorado Lake and a big storm came up, I did not have time to take the canopy down, we got hit with 50 to 60 mph winds, my canopy was twisted, but it did not break!! I had each leg anchored with 5 gal bucket filled with water, only 1 bucket fell over. I am still amazed that it didn't break!
Customer review from coleman.com
Don't buy, no replacement parts
Use for camping and parties. Any breeze and the thing takes off, even if tied and staked. That's ok but if the parts bend or the corner of the canopy has a hole from the poles, you can't repair it because they don't sell the parts. Other companies sell replacement parts to fix the canopy. If Coleman thinks this will just make me buy another one they are crazy, we will buy from a company that sells the parts. This item, no matter who makes it always runs the risk of a wind blowing it over! Should be prepared for that!
Customer review from coleman.com
Response from coleman.com
Hello. Thank you for sharing your feedback, and we’re truly sorry to hear about your experience with the canopy. We understand the frustration with the product’s durability and the lack of replacement parts. While it’s true that canopies can be vulnerable in windy conditions, we completely agree that being able to repair them is important. We appreciate your input and will pass it along to our team as we continuously work to improve our products and services. If you have any more feedback, please do not hesitate to reach out. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman® Consumer Care
Lasts a lifetime, if used properlly
Great product, easy set up, awesome coverage and all around great purchase. I've had mine for 5 years and it still working great. I'm a D.J. and in the summer I have lots of bookings outside. It has been set up and taken down thousands of times and is STILL flawless! Just wish I could get walls for it.
Recommends this product
Customer review from coleman.com
Love
Living in Texas, you have to find any way to get out of the heat. We take our canopy everywhere. Amazing investment at an even more amazing price. Love taking this to the beach or just hanging out in the backyard. Super durable and stable. Easy assembly.
Customer review from influenster.com
Great durable structure
We have bought this shelter now for the fourth time. We leave it up all year in Southern California. Lasts about two years before we replace it. Love it! It can lower down for when the winds come through .
Recommends this product
Customer review from coleman.com
Great canopy
This is a handy shelter to have. We use ours a lot. It is easy to set up and take down. It is easy to pack and carry. It is strong and has held up to a lot of use. The size is just right for us to have the shade we want but not be big and bulky.
Customer review from influenster.com