5.3-Qt. Digital Air Convection Fryer 14720, Created for Macy's
Product details
Web ID: 6628350No replacement parts available
I wouldn't recommend purchasing this product. The air fryer is decent. However, the basket is cheap and you are unable to buy replacement parts for this product. Once you need a new basket or handle, you will have to throw this product away. Don't waste your money. I would recommend purchasing another brand in which replacement parts are available.
Recommends this product
Response from Crux Kitchen Team
Hey there! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com.
I love it; use it daily. Best buy ever.
weak handle
Great air fryer until the handle broke off and fell apart
Response from Crux Kitchen Team
Hey there! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com.
The Best
I bought mine 10 months ago and I loved, it's the best
Recommends this product
DO NOT WASTE YOUR MONEY
I purchased in March 2020 and today it completely stopped working. If you're going to use frequently DO NOT purchase! I'm trying to get a replacement and Macy's is not being helpful!
Response from Crux Kitchen Team
Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. We are sorry for the inconvenience. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@cruxkitchen.com. Have a great day. The CRUX Team.
Air fryer.
I bought this in may, used it a few times and now it makes a sound like something is lose, I tried to return it but I was told I need the receipt because is a 60 day return policy, it worked good I really liked it but I’m upset that it making that noice and now I can’t return it or use it because I’m afraid to do so, very disappointed.
Response from Crux Kitchen Team
Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Please note that receipt is mandatory to validate the warranty. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@cruxkitchen.com. Have a great day. The CRUX Team.
1 year and 9 months only
This was great and now its broken. It lasted a year and 9 months...0
Recommends this product
Not recommended!
Edge melted and broken. Not recommend to buy. Waste your money.
Response from Crux Kitchen Team
Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Please don't hesitate to contact us if you have any questions. Have a great day. The CRUX Team.