DCC-3400 PerfecTemp® 12-Cup Thermal Coffeemaker
Product details
Web ID: 2908854classy
very neat and easy to use. does not burn coffee. only negative is the coffee is not that hot
Recommends this product
Customer review from cuisinart.com
Bad Carafe Design
Happy with everything except the design and ergonomics of the carafe. Cap is cumbersome to open and close. To pour you need to tip the carafe slightly beyond 90 degrees and the coffee trickles out. When filling with water to make coffee or clean, if the water stream happens to hit the pour spout it shots water all over. Because of the small opening it is difficult to clean. The inside bottom rim of the opening is hard plastic with a sharp edge - adding to cleaning issues.
Recommends this product
Customer review from cuisinart.com
Makes a very hot cup of coffee
The various brew strength settings allow you to tailor your coffee to taste. It's also hot and stays hot in the carafe for several hours. I like a full bodied cup of coffee and this coffee maker delivers it. Looks nice too.
Recommends this product
Customer review from cuisinart.com
Disappointed
Purchased this coffee maker with the thermal carafe specifically so coffee would stay hot longer. Unfortunately, the carafe does not stay hot; disappointed
Customer review from cuisinart.com
Coffee doesn’t stay hot
The craft is heavy, coffee doesn’t stay hot (pot seems to shut off after brewing), top to small to get hand into wash. Not happy with purchase.
Response from Macy's
Thank you for sharing your experience with the Cuisinart DCC-3400 PerfecTemp 12-Cup Thermal Coffeemaker. We’re sorry to hear the carafe feels heavy and the coffee doesn’t stay hot as expected. Thermal carafes are designed to retain heat without a warming plate, so preheating the carafe with hot water before brewing can help maintain temperature. For cleaning, using a long-handled brush or bottle brush can make it easier to reach inside the carafe. If you need further assistance or have questions, please contact our support team at 1-800-726-0190.
Happy coffee drinker
We love our coffee pot. The insulated carafe is the best. It keeps the coffee hot and doesn’t have a burnt taste like glass carafes do after sitting for a couple of hours. We highly recommend this coffee pot.
Recommends this product
Customer review from cuisinart.com
12 Cup Programmable Thermal Coffee Maker
Very stylish, stainless and love the stainless steel carafe vs a glass carafe. Uses a #4 Cone filter and they supply a couple to get you started. It also has a Bold function which I like a bolder cup of coffee. So far I am pleased with the results, quality and functions of this coffee maker/
Recommends this product
Customer review from cuisinart.com
Piping hot
Ease of use and coffee stays piping hot for hours!
Recommends this product
Customer review from cuisinart.com