Diamond Small Skinny Hoop Earrings (1/10 ct. t.w.) in 10k White Gold, 0.75"
Product details
Web ID: 104750598 reviews
Hinge defective
Lost one of the earring as the hinge was defective and fell off. Giving 2 stars as it looks nice.
Defective earring
One earring is defective. The hinge is fused and the earring cannot be opened. Replacement is hopefully on the way.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the diamond hoops . We’re sorry to hear about the issue you’ve encountered, and we truly appreciate your feedback. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
better than expected
Good size and definitely worth the price. Very happy with this purchase.
Recommends this product
Overall satisfaction
Excellent merchandise at great price delivered exceptionally fast Thank you
Disappointed customer
These earring were a gift for my daughter. She lost one on the first night of wearing them. The closure is not secure at all. Now my daughter only has one earring that she can't wear by itself. Very disappointing!
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Diamond Small Skinny Hoop Earrings (1/10 ct. t.w.) in 10k White Gold. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Poor quality
Nice design but very poor quality. It got broken on first try to put them on.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Diamond Small Skinny Hoop Earrings. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Earrings
Love the earrings they were smaller than I expected but overall i love them
Recommends this product
They are fine…
I thought they were biggger 😩
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Macy's Diamond Small Skinny Hoop Earrings. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service