Double-Heart Chain Ankle Bracelet in Sterling Silver
Product details
Web ID: 9359879Pretty
More delicate than I expected
Fragile it breaks easily
It’s nice looking
Not as described
Got this as a gift and when she tried it on, it was way too small....so we measured it, and it measured much smaller than the description indicated. I have purchased similar anklets from Macy's so bought her another gift and thought I'd give it a try... nope! Too small for me, too.... even with the extension. (While my others with the same measurements shown fit just fine.) Will be returning it directly to our local Macy's very soon!
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the Double Heart Chain Ankle Bracelet didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
Broke on first wear
This anklet broke the first time I wore it. I understand it's inexpensive, but to break on first wear is unacceptable. It's a shame, because it is very cute for the summer. Very disappointing.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the Double Heart Chain Anklet broke on the first wear and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service