Women's Time Off Platform Sneakers
Product details
Web ID: 19013018Great work ,travel and walking shoes
So happy I bought these ! Will be buying more colors soon !
Recommends this product
Customer review from drschollsshoes.com
I was so wrong
When I opened the box, I was sure I had made a mistake in buying these shoes. They weren't BRIGHT red and they looked weird. I was going to return them, but I tried them on and it was heaven! So comfortable, I have a wide foot and for the first time my toes weren't being squished. Buy these shoes!
Walking on clouds
Extremely comfortable sneakers!
Recommends this product
Cute Sneakers
These sneakers fit my foot well right from the start. And friends have commented on how cute they are.
Recommends this product
Customer review from drschollsshoes.com
Cute, Stylish and Comfortable!
Love these shoes!! Fit perfectly and way more comfortable than I thought they would be. I hope to buy a few more colors!
Recommends this product
Dr Scholls Red Platform Sneakers
I love my newer Scholls Red Platform Sneakers! They are super cute, comfortable and love the great sale price!🤗
Recommends this product
Faded Red Very Disappointing
I was excited to receive my Red Time Off Sneaker but was very disappointed when I opened the box. The reality of the bright “red” shoe from the website is an extremely faded red - not even close to the vibrancy in the photo! Clearly, the color was brightened for the photo and is very misleading. I put them on just to see if the fit works and it does. They are super comfortable, too. This was my first order from the company and I’m very disappointed to be so misled.
Customer review from drschollsshoes.com
Response from drschollsshoes.com
We apologize for any concerns that you may have with the Women's Time Off sneakers. Please know that we value your feedback and we have forwarded your concerns to the appropriate team. Please don't hesitate to contact our Dr. Scholl' Shoes Consumer Care Department. You can find our contact information by using the link below. https://www.drschollsshoes.com/help/faq?icid=Footer_Help_FAQ
Ripped from the surface after light usage
i bought them and i loved them, i thought i found my forever casual shoes that doesnt give blisters when i walk. Unfortunately after a light wear of couple of weeks, the surface started ripped apart !! i honestly couldn’t believe it, something like this would happened that fast. I contacted the company and informed thst and like other reviewer above, i was told to send them back and they would inspect whether it was “defective” and they will proceed accordingly. What about using cheap product?? Of course, for my opinion, it doesn’t worth to money and hassle. The unfortunate thing is i bought one for my boyfriend in the meantime and he just started to wear and i am so embarrassed that it will fall apart soon. I am very dissappointed.
Customer review from drschollsshoes.com
Response from drschollsshoes.com
We are very sorry that your Time Off sneakers aren't holding up as expected. We understand your concern. We do hope that you will take advantage of the policy outlined by our Customer Service agent. We do appreciate your review and your message has been sent to our design team. If you have any other questions or concerns, please call our DrSchollsShoes.com Consumer Care Department at 1-800-558-7614. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Response from drschollsshoes.com
We're incredibly sorry that the Women's Time Off Sneaker style didn't hold up as expected and for the inconvenience this caused. We're glad to see that our team has already assisted you with your order. If you need further assistance, please contact our Dr. Scholl's Shoes Consumer Care Department at https://drschollshoes.custhelp.com/app/ask/ or by phone 800-558-7614 . Thank you for your review.