Ball Animal 3 Complete Upright Vacuum

Shipped and sold by Dyson
3 (82)
$399.99 (33% off)$599.99

Sold and shipped by Dyson

Usually ships within 2 business days

  • 5
Offers & perks
$10 Star Money for $100
See offer details

Product details

Web ID: 16911143

The best cleaning performance of any upright de-tangling vacuum. The Dyson Ball Animal 3 tackles tough tasks easily, making it ideal for pet owners and parents. New de-tangling technology automatically clears wrapped hair from the brush bar as it cleans. With Ball technology and 3 cleaning modes, the Dyson Ball Animal 3 smoothly navigates around furniture and obstacles with a simple turn of the wrist, for precise cleaning. With no loss of suction and up to a total of 50ft reach, the vacuum gets up high, down low and everywhere in between for a whole-home deep clean. Comes with a 5-year warranty and lifetime Dyson support.

  • Product Features

    • Dyson Ball technology is ergonomically designed for more comfortable vacuuming. Steer smoothly around furniture with a gentle turn of the wrist.
    • Stiff, dense nylon bristles agitate and remove stubborn dirt and pet hair from carpets and rugs.
    • Three cleaning modes handle different tasks around your home. Adjust the suction to suit the task at hand for complete control over your clean.
    • Included: Combination Tool, Stair Tool, Tangle-free turbine Tool, Groom Tool, Multi-Angle Brush, Carbon Fiber Soft Dusting Brush, Articulating Hard Floor Tool, Mattress Tool, Reach Under Tool.
    • Warranty: 5 year Dyson Official. Primary image shows actual product color, supporting images provided to showcase product in use only.
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    Your security is our number one concern.

    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

Here's what customers think
  • The vacuum cleaner has powerful suction and is effective at removing pet hair and deep cleaning carpets.
  • Some users report difficulties maneuvering the device, especially on carpets, as well as issues with the hose and attachments.
  • The vacuum may also be heavier and more complex to use compared to previous models.
AI-generated summary from 74 customers reviews.
3/5

82 star ratings, 74 reviews

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74 reviewssorted by Newest

Tejal
2 months ago

Disappointing Experience

I am extremely dissatisfied with the Dyson Ball vacuum cleaner. The unit is excessively heavy and difficult to maneuver, making it impractical for regular use. It also performs very poorly on runners and small carpets, failing to clean them effectively. In addition, the vacuum is difficult to disassemble and repack into its original box, which has made the return process unnecessarily time-consuming and frustrating. Having to return this product has been a complete waste of time. Considering the high cost and reputation of the brand, this product does not meet reasonable expectations. I would not recommend it.

Helpful?
Disappointed
2 months ago

Disappointed

Don't buy this vacuum cleaner! Dyson changed the rotator brush to a larger circumference, and it does not spin fast enough to work on carpet. It does not move on carpet! I thought I was going to have a heart attack trying to push it! Dyson, please bring back the old Animal 3 that works. I'm disappointed and will never be able to buy a Dyson again.

Helpful?
Susan Benyowitz
3 months ago
from Los Angeles
Verified PurchaserYes

No title

You advertised 15% off and you didn't give that to me. Really not nice of you.

Helpful?
K
3 months ago
from Pittsburgh
Verified PurchaserYes

Happy vacuum customer

Great vacuum, somewhat heavy, durable

Recommends this product

Helpful?
Robin
4 months ago

Customer Services

Dyson contacted me after I called to say that vacuum was broken and unable to function properly. They asked for a video of the problem even though I replaced the vacuum in the box. I wanted an exchange but I am getting push back. Now I am so upset by the response and the fact that I need to prove this, that I no longer want this product.

Helpful?
My dogs mama
6 months ago

Great suction!

Love this vacuum! It has great suction.

Recommends this product

Customer review from bloomingdales.com

Catherine
7 months ago

Do Not Order This Vacuum

See other reviews that also indicate the same problem with the item never arriving. My Macy's account showed the item had shipped and listed a delivery date but that date is long past and I never received the vacuum. 2+ weeks and the item is still in listed as "on the way." After multiple calls and chats with Macy's I've been told the item was shipped back to Dyson? No one could explain why and I was told I have to wait for Dyson to confirm they got it back before they can refund me. So I'm expected to pay $400+ for a vacuum I didn't get and Macy's knows I didn't get. Buyer Beware.

Helpful?

Response from Macy's

Dyson Team7 months ago

Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

Joan
8 months ago
Verified PurchaserYes

Fustrating

We have yet to receive this item because it is being held up in UPS. Please hlepusfind it or send us newone

Helpful?

Response from Macy's

Dyson Team7 months ago

Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal