Corrale Straightener | Copper/Nickel | Previous Generation
Product details
Web ID: 22396569My package never arrived!
I ordered it and was really excited to receive it, but unfortunately, it never arrived. It’s been almost three weeks, and the package still hasn’t shown up, so I decided to call Macy’s and request a refund. It’s a shame because I really wanted it, and it was a great deal on sale. Sadly, I didn’t even get the chance to try it.
Response from Dyson Team
Hello, thank you for sharing your feedback. We're truly sorry to hear that your order never arrived, especially knowing how excited you were to receive and try the product. We understand how disappointing it must be. We regret that you missed out on what you were looking forward to, and we sincerely apologize for the inconvenience caused.
At Dyson, we are committed to providing our customers with an outstanding experience—from purchase through delivery—and your feedback helps us improve our processes and collaboration with our retail partners. If you’d like to share more about your experience or if you have any further questions, please feel welcome to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line so we can offer prompt attention.
I ordered through Macys and it never arrived
I haven't received my product and I reached out and they say it's on the way. But it was supposed to arrive April 30. It's May 4th and they said it's on the way. I just want my money back.
Response from Dyson Team
Hello, thank you for reaching out and sharing your concerns. We completely understand how frustrating this situation must be, and we're genuinely sorry for the inconvenience caused. Your time is valuable, and we regret that your order has not arrived as expected.
To help resolve this matter, we encourage you to contact us via email at askdysonUS@dyson.com. Please include "Dyson Review" in the subject line for prompt attention, and let us know your order details so we can assist you further.
We appreciate your patience and sincerely want to make this right for you. Please let us know if you need any refinements to this response!
Great appliance
Slightly heavy but apart from that a great piece of kit
Recommends this product
Customer review from Dyson
The best !!!!
Brilliant!!!!!!! My hair never been so good 👍 is straighting and curls hair like no other - would recommend to everyone
Customer review from Dyson
Excellent product ease to ise
I had this as Xmas present and it is absolutely fabulous
Recommends this product
Customer review from Dyson
everything is great, but the silicone pads on the sides of the plates pull hair.
Recommends this product
Customer review from Dyson
Pretty and nice to hold
I have been using this for half a month and I must say I am happy with how my hair is tamed after blow drying. The only fallback is the battery where I have to do it quickly and I have thick hair.
Recommends this product
Customer review from Dyson
Poor quality
Got these for Christmas, have used them 3 times and whilst They straighten well they do snag my hair but most disappointingly the plastics has started to melt next to the plate
Customer review from Dyson