Purifier Hot+Cool HP2 De-NOx | Nickel/Gold
Product details
Web ID: 22576243NO, I am not satisfied as the unit does not sufficiently cool the room.
Customer review from Dyson
Response from Dyson
Thank you very much for your feedback. We are pleased to hear that the unit is functioning properly in your space, and we appreciate you taking the time to reach out to us. We are sorry to learn that the cooling performance has not met your expectations and we fully understand how important a comfortable environment is, particularly in warmer weather. At Dyson, we are committed to delivering innovative products that provide reliable, everyday performance. We would be happy to explore ways to improve your cooling experience, whether by evaluating room compatibility, assessing unit placement, or adjusting the available settings. Please contact our customer support team for further assistance. Your insights are extremely valuable and help us continue to improve both our products and our service. If you have any additional questions or concerns, please feel free to send us an email at askdyson@dysoncanada.ca. We wish you ongoing comfort and well-being.
Using the fan for air filtration. It works amazingly well
Recommends this product
Customer review from Dyson
Impeccable Improvement for Quality of Life
This air purifier really has made such a significant difference in my health and quality of life. Because it is constantly filtering the air at the highest left I’ve noticed fewer allergies, better scent in my home, and even deeper sleep. I don’t get sick or congested as I did before. I can’t imagine not having this going forward!
Recommends this product
Customer review from Dyson
confusing interface
I was give this unit for test but I have found this unit too big and also a bit confusing with the UI.
Customer review from Dyson
Response from Dyson
Hello, thank you for sharing your impressions of the Dyson Purifier Hot+Cool De-NOx HP2. We appreciate your honest feedback and understand that the unit’s size and user interface may feel overwhelming at first. The HP2 is designed to deliver powerful purification, heating, and cooling across larger spaces, which can contribute to its bulk. As for the UI, we are continuously working to make our products more intuitive, and your input helps guide those improvements. If you need any tips on setup or navigation, we would be happy to assist. Thanks again for being part of the testing process. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Satisfying investment for air quality and comfort
I purchased this as an alternative to a window unit air conditioner. It’s not an air conditioner but does an incredible job moving air and keeping my spaces cool. The air quality information is helpful and the purifier works well when air quality spikes. I’ve only used the heat function once but know it will work well in the winter months. Overall, I am satisfied with my purchase. It’s a lot of money, but the many functions it covers are worth it.
Recommends this product
Customer review from Dyson
Better air quality & quiet cool
I already love my Dyson vacuum cleaner, now I can add the Dyson Purifier too. We have used the purifier every night for the last 6 weeks, the air quality has improved in our home and the quiet cool keeps us perfectly comfortable. Thank you Dyson for another great product!
Recommends this product
Customer review from Dyson
Great air filtration system with silent sound. Can’t wait to see it perform in the winter.
Recommends this product
Customer review from Dyson
Happy customer
I haven't had this product very long but I can tell a difference in the air quality in my house, especially my pet room! It's a little heavy but with all that it does, it's worth it. Heats and cools fast. Low noise.
Recommends this product
Customer review from Dyson