EFFY® Diamond (1/20 ct. t.w.) & Tsavorite Accent Dragon Ring in Sterling Silver & 18k Gold-Plate
Product details
Web ID: 10930553Devastated
I bought this for my birthday and the first time I wore it not only did it ruin the lace dress I was wearing when it snagged it but the gold whiskers broke off. 1 day!!!!!! The ring doesn’t even look like a dragon to me anymore and because of tough edges caused by the the broken pieces it can even be worn again. I wasted hundreds of dollars!
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Effy Diamond and Tsavorite Accent Dragon Ring. We understand your ring needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service