EFFY® Yellow & White Diamond Oval Halo Stud Earrings (7/8 ct. t.w.) in 18k Two-Tone Gold
Product details
Web ID: 163917992 reviews
Not 18K Gold
I purchased these stud earrings at my local Macy's and loved them until I read the previous review. After a review of the receipt and label, I realized that the 14K gold label was covered up with an 18K gold label. I also reviewed the certificate I received from Effy which indicated the earrings were 14K Gold. These earrings were advertised as 18K Gold through Macy's in both the store and online. I returned the 14K Gold studs to Macy's!
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Not As Advertised
These are not 18KT gold as advertised. They are 14KT gold. I was disappointed when I received them. They went straight back to a Macys store. They are also very small in size.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service