I'm VERY suspicious of products that claim to help with ingrowns, redness, irritation, etc., because so many of them don't seem to work. I was extra skeptical of how the ingrown concentrate would work for me because it's an oil. I tend to have oily skin that has a bad reaction to oils. Despite all of this, I was very pleasantly surprised by the results. I applied the concentrate to my bikini area after I waxed- my skin was pretty red, bumpy, and irritated. When I woke up, my skin looked and felt so much better! I think if you're having similar issues you should give this a try!