Sign up for Macy's WorryNoMore® Jewelry & Watch Protection program within 30 days of purchase. Before delivery, call Customer Service 1-800-289-6229 to sign up. After delivery, visit a Macy's store with your dated receipt and jewelry purchase to sign up.
Photo may have been enlarged and/or enhanced.
Almost all gemstones have been treated to enhance their beauty and require special care.
Our Normal Gift Boxing is not available for this item.
Fine jewelry may ship in a pouch
Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
Returns accepted within 30 days of purchases with tags attached. Last Act items are final sale and sold "as is". No returns, exchanges, or price adjustments allowed.
I never received my necklace, tried to contact customer support, for months the tracking showed processing, then suddenly showed delivered, however, I never received the necklace.