GreenPanApex Hybrid Ceramic Nonstick 11" Wok
Macy's ExclusiveProduct details
Web ID: 2132255366 reviewssorted by Newest
Nice pan
I purchased 12 inch walk style frying pan ended up being very nice to use it. Heat up well the food cooks in it nicely. It doesn’t stick to it and then when it’s time to clean up, they clean up really easy. I think I’m gonna buy more of these pants.
DO NOT buy this brand
I’ve bought 3 different sizes of Green Pans since last year and non of them could stay nonstick after 3 months. This one from Macy only in good condition for two months then you can tell part of the non stick layer started to fall off.
Response from Macy's
We are very sorry to hear this, but GreenPan is there to help. Please contact them directly at customercare.us@greenpan.com for warranty assistance. Please include that you were referred based on your review and please include a photo of your pan. They will take great care to ensure your issue is resolved to your satisfaction.
It is not nonstick
This is wrongly label. It is not nonstick at all. It stick so bad that stir fried meat is not possible.
Response from Macy's
We are very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you may have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For the best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring to a simmer/near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a wet Melamine sponge on the warm surface to wipe away any excess oil or food; this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!
Great capacity and easy to clean.
Recommends this product
sticky less than 6 month
I’m really disappointed with this pan. It started becoming sticky in less than six months, even though I took great care of it. I always hand-washed it instead of using the dishwasher, and I only used wooden spatulas to avoid scratching the surface.
Response from Macy's
We are very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you may have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For the best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring to a simmer/near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a wet Melamine sponge on the warm surface to wipe away any excess oil or food; this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!
Everyday Wok the Talk
Works better than expected. Eggs, bacon, grilled veggies, beans & pancakes. All around perfect stovetop kitchen tool. Very satisfied.
Recommends this product
Great Set
I’ve only used the pots but I love this set so far very sturdy and easy to clean
Recommends this product
Low quality
I bought three of them, hoping they would make cooking easier, but unfortunately, all of them have been a huge disappointment. Every time I cook, the food sticks to the pans, making it really frustrating to clean and ruining my meals. I honestly wish I could get my money back because these pans are just not worth it. If you’re thinking about buying them, I would strongly advise against it. It’s been such a letdown, and I don’t want anyone else to go through the same hassle.
Response from Macy's
We are very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you may have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For the best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring to a simmer/near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a wet Melamine sponge on the warm surface to wipe away any excess oil or food; this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!