Reserve Small Carry-on Spinner
Product details
Web ID: 19422425Quality questioned…
I returned it. The material felt like cheap plastic, not up to the quality of my previous purchases (been buying Hartmann luggage for over 45 years).
Customer review from shop.hartmann.com
Response from shop.hartmann.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Who knew it was Samsonite?
Really pretty piece of luggage inside and out, but wondering how it will wear since it is no longer Hartman but manufactured by Samsonite.
Recommends this product
Customer review from shop.hartmann.com
Excellent!!
Good looking, sturdy with excellent gliding wheels
Recommends this product
Customer review from shop.hartmann.com
Cheaply Made
The zipper broke at the airport on the first time we traveled with this cheaply made suitcase. Hartmann warranty isn’t worth the toilet paper it’s written on. They have 1 warranty claim center in all of Texas, and require YOU to pay the shipping to send them their poorly made product to repair. After 30+ years as a Hartmann customer I won’t be buying their suitcases anymore.
Response from Macy's
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Great weekender!
Amazing bag, fits more than it seems and is super lightweight and stylish
Recommends this product
Customer review from shop.hartmann.com
Hartmann never disappoints
This is the perfect carry on. I love the attention to detail.
Recommends this product
Customer review from shop.hartmann.com
Unique and functional
Great piece of luggage. Functional. Unique. Love it
Recommends this product
Customer review from shop.hartmann.com
Zipper problem
The zipper broke the very first time I used it. I traveled with it June and my returned expired before that now I don’t know what to do. Am stuck with an expensive luggage that doesn’t work 🥺
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.