Tune True Wireless In-Ear Headphones - Black
Product details
Web ID: 15428138324 reviews
Only Lasts Three to Four Months
I have own several pairs of these exact earbuds probably around five to seven in my life. They only last around three to four months. I know planned obsolescence exist and all but this seems extreme.
Customer review from jbl.com
Response from jbl.com
We'd like to work with you directly to address the issues you're experiencing with your unit. If needed, we'd also like to get more information so we can check your options. Please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET).
Poor device
I hardly used the device, because it gives poor sound or mic doesn't work
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. In order for your JBL Tune 115BT to give you the best audio response, you must create a tight seal within your ear canal. First, angle the eartip slightly downward to make it easier to insert into your ear canal, then gently twist the earbud to fit it securely into the shape of your ear and continue twisting the earbud into your ear canal to achieve the best seal and secure fit. It is best to try this with all of the provided eartip sizes until you find the one that accomplishes this most easily. As for the microphone, ensure that the Tune 115BT is selected as the audio input in your audio settings. If you need further assistance, please contact us.
My favorite
These were my absolute favorite headphones the charge lasted so long and they charged so quick they never fell out and fit im any bag. I lost mime a few months ago and have been so sad about it.
Customer review from jbl.com
Bad purchase
These are by far the worst earbuds I’ve ever brought. They easily lose charge and are difficult to keep in ears. They also caused severe inner-ear bruising. I would not recommend.
Customer review from jbl.com
Response from Customer Support
Thank you for taking the time to provide us with your feedback. We're sorry to hear that the design of our JBL Tune 115TWS didn't meet your expectations. To add, our JBL Tune 115TWS has up to 8 hours of battery life. This may vary depending on volume and music content. If the earbuds don't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery. Please contact our customer support so we can assist you. We're here to help.
Don't walk, run away from these earbuds
If I could leave a negative number I would.. these are by far the worst ear buds I have had. One is quieter than the other. And they are quite to begin with.. if you want to turn to up to 11. These don't even come close...
Customer review from jbl.com
Response from jbl.com
Thanks for reaching out. If one side of your JBL Tune 115TWS is louder than the other, it is likely caused by a build-up of dust in the grille or an unsecured seal within your ear canal. Please angle the ear tip slightly downward and gently twist the earbuds into your ear canal to achieve the best seal and secure fit with the earbuds. The in-ear headphones are also susceptible to a build-up of dust and dirt, which can cause volume imbalance issues. Please try cleaning the earbuds by removing dust or dirt using a pointed toothpick to remove large amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing. If you need more help, please contact our customer support for further assistance.
Not working properly
Got it for christmas and the left earbud is very quite white the right is very loud, i have reset it and it hasnt fixed it.
Customer review from jbl.com
Response from Customer Support
We appreciate you taking the time to provide us with your feedback. We'd like to work with you directly in resolving the issue. Please contact our customer support for further assistance.
No Thank You...
I bought June 2023 for child. Still can't get item to par!!!!!!
Customer review from jbl.com
Response from Customer Support
We're here to help with your JBL Tune 115TWS. We'd like to know more about the issue you're experiencing with your earbuds so we can get this sorted out. Please contact our customer support via our official website or toll-free hotline.
Great product for the price.
I bought these a month ago and just love them. They have great sound quality and great noise canceling.
Customer review from jbl.com