Journey Lite Hardside Luggage Collection
Product details
Web ID: 16748953Choose Your Items (3)
false advertisement
Ordered a Sharper Image Journey Lite 28" Hardside Check In, O# 4619438276, instead I received a carry on it was either a 20" or 22", (I measured and it was 21")I called custumer service and they said that was not possible because they only have the 28" option, at that point had to request a supervisor and he emailed me a return label to take it back to UPS, custumer service told me not to re order it because I would get the same thing, according to them there was not wrong size error in the shipment, FALSE ADVERTISEMENT.
Terrible product
We purchased this Luggage for an upcoming cruise. On our first trip the inside fabric ripped. Customer service is nonexistent.. I sent an email as well as left several phone messages for a call back. Nobody would reach back to me regarding the warranty. If you’re looking for luggage that might last more than one trip, then look elsewhere. Super disappointed!
Journey Lite 20 Carry On from Sharper Image
That was a nice surprise to find the brand of "Sharper Image" again as I liked them very much several years ago. Anyway, I was looking for a good quality suitcase but with a decent price. That is exactly that and in most of the aspects: Wheels are perfect/ Size is perfect for a carry-on suitcase/ Good quality and looks nice too. Only one thing is missing: and integrated lock. (Yes, I use my own small one)
never received
never received so not happy
Thank you so much I love it
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Recommends this product
Gets the work done
Spacious and light and got the job done
Recommends this product
Price point
For the price it’s excellent
Recommends this product
Which they got my order right!
While the suit case is nice I ordered the 28 inch one and got a 20 inch one. When I tryed to return they said I have to order a new one and pay 20$ more. Then send the one I have back and get a refund. Then they will do a price adjustment. Why can’t they just send the one I paid for? And just pick up this one? Not happy with customer service!