Kariam 90" Fabric Sofa, Created for Macy's
Product details
Web ID: 16506149Bad quality
I purchased the couch and loveseat a little over a year ago. The quality is horrible, it looks like it’s 10 years old. The fabric is pilling everywhere and it’s impossible to get stains out. It’s so bad that I had to purchase a new set.
it's not firm
the day it was delivered in next 3 says I got call for the coach.i gave my review for it that it's left and right side seats are not firm something is wrong.there was no response.
Not as I ordered
I received the sofa and love seat ordered in Nov delivered In feb the color is not charcoal at all it looks like a dark green mixed with grey or something! The cushions piping won’t stay where it should be for only a few months old I’m disappointed ,
The sofa is comfortable.
Great sofa at a good price
The sofa looks crisp and neat. It is comfortable and provides good support in seat and back cushions. The style goes with many things - it is pretty timeless. Good height to the back and the arms.
Recommends this product
Wrong Merchandise.....
I love the sofa, but....... I didn't get all of it. The two back cushions, left end and right end... were missing. It's been nightmare...I paid an extra $100 for delivery into house....The living room is at the front so not far to carry sofa. It was well wrapped.The delivery men said the didn't unwrap and left. After I unwrapped it I discovered 2 missing pillows/ I call Macy's and was told that 2 new pillows would be delivered. I waited many weeks for these. Then they were wrong.
Disappointed
I ordered this sofa and matching chair online on 5/27/24. The website said the chair was not yet in stock and should be in stock by 6/13/24. That date came and went with no word from Macy's. I called to check the status of my order and was informed that it was not yet in stock and should be at the warehouse in early July. Sometime after that date delivery would be schedule for likely mid-July. I am disappointed by the changing dates and lack of communication.
sofa and couch very disappointed
Very disappoining.The cushions are of poor quality, the cases are not fitting properly and puckering. The furniture already looks old and tired. I reported this problem someone was sent, he said he could fix cases, he fiddled with them. He could not fix them! I have since sent a review before this one and I am still waiting for a response!
