Kettner Leather Sofa Collection, Created for Macy's
Product details
Web ID: 18720880Choose Your Items (5)
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- Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
- Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
- Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
- Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
Comfortable but poor craftsmanship
I bought 2 of these chairs for my great room. The delivery experience was wonderful however one of the chairs was poorly manufactured. A replacement was brought the next week with the same issue. Another replacement was brought two weeks later (I asked that they inspect it before delivering) and the third attempt had poor stitching and was not acceptable. Fourth delivery attempt will be this week--I have my fingers crossed. I have included pictures of the good arm and the bad arm of two different chairs.
Poorly constructed
Cushions flat after 8 months. Flat down to frame. Unable to comfortably sit on sofa. Cushions clear under filled or filled with substandard material. This was seating we did not use daily
Very nice chair
We love this chair. It fits in our home beautifully. Nice grain leather also. Swivels very easily.
Legs not available
Waited 3 weeks for couch and rest of couch is missing. Now costumer service scheduled an “inspection” to come a week after delivery to check what they can do about the missing legs. A month later a I still don’t have the missing legs.
happy purchase
good quality ottoman happy that I bought it after a long wait looking for the right one.
Sofa
Love my new sofa. Love the quality, and the charcoal color leather. Updating my living room look.