Kiehl's Since 1851Facial Fuel Energizing Face Wash, 33.8 oz.
$69.00
Size:33.80 oz
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Product details
Web ID: 135106371,063 reviews
Ron66
26 days agoLove this face wash!!!
Great face wash for me…foams beautifully, leaving my skin looking and feeling energized for the day ahead. Love this product!! Smells great too, not too girly.
Customer review from kiehls.com
PaulC
27 days agoThe formula has changed for the worse.
The previous formula had a minty, clean scent, lubricated and lathered well. The new formula loses the scent, feels watered down and does not lather anymore. I will no longer be purchasing this product.
Customer review from kiehls.com
Response from kiehls.com
Consumer Care Center20 days ago
Hi there! Thank you for sharing your experience with our Facial Fuel Energizing Face Wash. We’re sorry to hear that the updated formula didn’t meet your expectations. We recently refreshed the formula to include more bio-based ingredients and removed certain components, which may result in a lighter texture and different feel. We understand that this change isn’t for everyone, and we truly appreciate you taking the time to share your feedback so it will be passed along to our team. If you’d like help finding an alternative product, please feel free to contact us at 1-800-543-4572, Mon–Sun, 10am–7pm EST.
VanTheMan
1 month ago from Southern California
Verified PurchaserYes
Good Facial Wash
I really like Kiehl's products so I thought I would try the men's Energizing Facial Fuel Wash. It has Menthol which cools and soothes after washing face. However, it is a gel that does not foam very well, so you have to use a lot of the product. I would recommend to Kiehl that they upgrade the ingredients to make it thicker to foam better.
Recommends this product
Helpful?
Longtimeuser08
1 month ago from New York
New formulation is not good
I'm a longtime user of this product and have to agree with other commenters that the new formulation just isn't as good. I can get over the fact that it doesn't lather as much, but the chemically smell is intolerable. I hope you'll keep refining the formulation.
Customer review from kiehls.com
Response from kiehls.com
Consumer Care Center1 month ago
Hi there! Thank you for taking the time to share your honest feedback. Especially as a longtime user of this product. We’re truly sorry to hear that the updated formula hasn’t lived up to what you’ve come to expect. While we understand your note about the change in lather, we’re especially disappointed to hear that the scent has been off-putting for you, as that can make a big difference in the overall experience. Your comments about continuing to refine the formulation are incredibly valuable, and we’ll be sure to share them with our product team. If you’d like, we’d be happy to help recommend an alternative that may better suit your preferences. Please feel free to contact us at 1-800-543-4572 (Mon–Sun, 10am–7pm EST). We’re always here to help.
Not good at all
1 month agoWorthless
Same as before pricy but no results. Try something else
Customer review from kiehls.com
Response from kiehls.com
Consumer Care Center1 month ago
Hi there! Thank you for taking the time to share your experience. We’re sorry to hear that you didn’t see the results you were hoping for, especially given the investment you made. Your feedback is important to us and has been shared with our team. If you’re open to it, we’d love the opportunity to better understand your skin concerns and help find a more suitable routine for you. Please feel free to contact us at 1-800-543-4572 (Mon–Sun, 10am–7pm EST). We truly hope to make this right and provide a better experience.
Gtom61
1 month agoPlease change it back!
Long time customer and so disappointed with the new facial fuel face wash formula. Watery and not as effective as others have mentioned. This has been my go to for a long time. Can’t recommend, not even close to the original for me.
Customer review from kiehls.com
Response from kiehls.com
Consumer Care Center1 month ago
Hi there! Thank you for taking the time to share your experience. We’re truly sorry to hear the updated formula didn’t meet your expectations especially since this has been a longtime favorite for you. Your feedback is incredibly important to us. We’ll be sure to share your comments with our team. If you’d like help finding an alternative that may better suit your needs, please feel free to contact us at 1-800-543-4572 (Mon–Sun, 10am–7pm EST). We’re always here to help.
Allymac
2 months agoYou’re awesome
My husband isn’t much of a self care guy but this really helps him with his skin and it makes him confident and healthy
Customer review from kiehls.com
Change it back or lose me
This new formula is junk. You can't trick us, i have been buying this for over 10 years. Change it back or lose this customer.
Customer review from kiehls.com.au