Compact Toaster Oven KCO253
Product details
Web ID: 3020355Great little oven
I love the ease of using it, it is the best thing I have to reheat Pizza etc
Recommends this product
Customer review from kitchenaid.com
Great features
I have this seated in the brand new box for a while, glad to open to replace the old model,It’s save space and more features, temperature is more even
Recommends this product
Customer review from kitchenaid.com
wish it would work for more than a year
I have had two of these compact ovens. Both worked wonderfully until they just stopped working after less than a year. KitchenAid customer service has been fabulous but the product just not been able to perform.
Customer review from kitchenaid.com
Great oven for about 2 years
My family found this countertop oven to be pretty solid while it lasted, but we were ultimately very disappointed by its short lifetime. After about 2 years it started heating only intermittently on all settings, and eventually stopped working all together. It was great while it lasted and replaced our full-sized oven for about 75% of the time, but it's totally unacceptable for a small appliance from a brand like KitchenAid (with a KitchenAid price tag) to only last 2 years. One other minor annoyance is the extremely loud clicking noise of the timer counting down on both the toast function and timed baking/broiling/warming. But I could definitely put up with that noise if the thing actually worked.
Customer review from kitchenaid.com
Response from kitchenaid.com
Dear Scott006, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Compact Countertop Oven. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#248183325 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Horrible appliance
(This review was collected as part of a promotion.) I bought this item for my work space. On my second use, the element sparked and smoked making loud noises. I am now frightened to death to use it and can not locate my receipt to return it.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello, Jenn! We are so very sorry to hear about the unfortunate experience you had with your Kitchenaid microwave. Thank you for reaching out to us about the issues you have had with the microwave. You are a valued Kitchenaid customer and we are ready and willing to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 238370619. We look forward to hearing from you and hope you have a fabulous day!
Short Love Affair
Have had this for 22 months and it stopped working yesterday. We use it about 2-3 times/wk. The dial to set bake, toast, etc. doesn’t move and the appliance doesn’t turn on. Like the size and aesthetic. Do not like the Off switch - IMO its a fire hazard. If you want to manually turn the dial to off, it’s likely you’ll turn it a hair more to just On, without realizing it.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hi Raynee, Thank you for providing feedback on your Countertop Oven. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Poor Quality
We loved this countertop toaster oven at first, it was great for toast and roasting small batches of vegetables without heating up the oven, but recently the bake and broil functions quit working. So now we’re left with a bulky, expensive toaster. I thought we’d get more use out of a KitchenAid appliance. Also, if you forget to change the function from “toast” to “bake,” but set the timer to bake something, it ticks down time as if it’s cooking, and then you come back to find cold food. Same goes for setting the toast setting (light, medium, dark) but forgetting to change the function from “bake” back to “toast.” Not a well thought out design function that has made for some frustrating mornings in our house.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hi Kara S, Thank you for providing feedback on your Compact Oven. We are sorry to learn you are experiencing this issue. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Didn't Last Long!
After one year of limited use selection knob stopped working - only function I have is "toast".... I have other KitchenAid products and have never had issues. Don't spend your money on this one!
Customer review from kitchenaid.com
Response from kitchenaid.com
Dear Moom, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Compact Oven. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#236585068 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team