Bolden 2-in-1 Commercial Style Pull-Down Single Handle Water Filter Kitchen Faucet for Reverse Osmosis or Water Filtration System
Product details
Web ID: 1588340118 in. Commercial Style Pull-Down Kitchen Faucet in Spot Free Antique Champagne Bronze/Matte Black
First the 18 in. Commercial Style Pull-Down Kitchen Faucet in Spot Free Antique Champagne Bronze/Matte Black faucet has no water pressure, now the water is flowing out the top. terrible quality. Don't buy. Have only used it barely for a week.
Customer review from kraususa.com
Response from kraususa.com
First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist you with the issue you are having with your Faucet. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible. Thanks for reaching out.
Very disappointed
I ignored a persistent leak - deciding to just live with it. But now the faucet head pops completely off. Beautiful product and high hopes but I got a dud :(
Customer review from kraususa.com
Response from kraususa.com
First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist you with the issue you are having with your faucet. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible. Thanks for reaching out.
Hose isn't replaceable and leaks
Hose leaks after a few years and apparently can't be replaced. So much for a warranty. After a long Google search, apparently this is not uncommon.
Customer review from kraususa.com
Response from kraususa.com
First, let us apologize for your experience with your Kitchen Faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist you with the issue you are having with your Faucet. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible. Thanks for reaching out.
Not so good
Nice faucet, worked well for the first two years, and was a nice size for our location. Unfortunately, after two years, it started leaking from the point where the hose attaches to the faucet
Customer review from kraususa.com
Response from kraususa.com
First, let me apologize for your experience with your faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist you with the issue you are having with your faucet. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible. Thanks for reaching out.
Love this choice!
I am very happy with this faucet. The style, finish and functionality is a perfect match. At the click of a button I can choose to select spray or normal flow.
Recommends this product
Customer review from kraususa.com
Beautiful commercial style sink faucet
I am very satisfied with this sink faucet that pairs well with our workstation sink in our laundry room. It looks and works so great and has never given us any problems. We love everything about it and would buy it again!
Recommends this product
Customer review from kraususa.com
One of the world's greatest inventions
You don't know how much you need this faucet until you have it - it looks good all the time, no spots, and eliminated the need for a separate reverse osmosis tap so my sink area doesn't look cluttered. The separate reverse osmosis line built into the faucet is one of this world's greatest inventions, trust me!
Recommends this product
Customer review from kraususa.com
button breaks after 3 years
We purchased the Boden Model #: KPF-1610SFS in July of 2021. We were very satisfied with our purchase--easy to clean, great function. However, the button to change the spray function has broken off. We dont use the spray function often so were quite surprised that the item failed within 3 years. Cant imagine any aspect of user error on this one. What a pain. I am following up w Kraus about warranty options, and will update regarding customer services.
Customer review from kraususa.com
Response from kraususa.com
Thank you for reaching out, we apologize for any issue you have experienced with your faucet. Rest assured that we won’t be satisfied until you are! We can certainly assist you. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible.
Update: Krause sent a replacement part for the leak even though the faucet was well out of warranty. 5 star customer service and I would not hesitate to recommend this faucet or company based on their superior customer support.