Women's Insulated Quilted Primaloft ThermoPlume Maxi Winter Coat
Product details
Web ID: 17229702Zipper problem
Loved but had to return as zipper was too hard to start at bottom!
Recommends this product
Customer review from Lands' End
super warm, keeps out the wind.
I walk everyday on the beach and needed a warmer, longer coat for cold, windy days. This keeps the wind out and the hood is perfect. Love the two-way zipper if I get a little warm.
Recommends this product
Customer review from Lands' End
Exactly as expected!
Soft, warm and comfortable!
Recommends this product
Customer review from Lands' End
Loved this coat...at first
I loved this coat the first couple of months. Other reviews mentioned issues with the zipper but I did not have that experience...at first. The zipper will no longer zip - at all. No zipper makes a winter coat useless. Very disappointed.
Customer review from Lands' End
Response from Lands' End
Thank you for sharing your review. We are sorry to hear that the zipper of your coat is no longer working for you. Your feedback is always welcome and appreciated. We do consider customer feedback and requests when making future product development decisions. We will share your feedback with the appropriate product manager for further review. Lands’ End is committed to providing the highest quality products and addressing concerns when needed. We encourage our customers to return following our return policy when a product has not met their expectations. Please reach out to us via Chat online (Chat button is located under the Help tab in the top right corner of landsend.com) or call 1-800-963-4816 if you need further assistance with this item or help in starting a return.
Great coat
This is my second coat like this. I have one for walking the dog and one now for running errands. I have had the one for walking the dog for at least 2 years now and it is the best coat. It keeps me warm but is not too bulky. I love the longer length for winter, so I had to get a second to keep nicer for going out.
Recommends this product
Customer review from Lands' End
Great warm winter coat
I bought this coat on sale. I’m so glad I did, we’ve been having below 0 temps. Love the double zipper
Recommends this product
Customer review from Lands' End
Loved this coat
I bought the coat 3 months ago. Loved everything about it BUT the Zipper is cheap and gets stuck in the lining. Now the zipper is bent and you can’t zip the coat anymore. Don’t waste your money unless you can afford to buy one every 3months
Customer review from Lands' End
Response from Lands' End
Thank you for sharing your review, Diane. We are sorry to hear that the zipper on this coat did not meet your expectations. Your feedback is always welcome and appreciated. We do consider customer feedback and requests when making future product development decisions. We will share your feedback with the appropriate product manager for further review. Lands’ End is committed to providing the highest quality products and addressing concerns when needed. We encourage our customers to return following our return policy when a product has not met their expectations. Please reach out to us via Chat online (Chat button is located under the Help tab in the top right corner of landsend.com) or call 1-800-963-4816 if you need further assistance with this item or help in starting a return.
Zipper is awful. Returning.
Loved this product at first. But the zipper was a total pain. Almost embarrassing how many times I try to zip and gave up entirely (especially in front of people). It is a two way zip but I’ve never had this much trouble with this type of zipper on other brands. For the price you’re paying, you want good quality. Unfortunately this is not it.
Customer review from Lands' End
Response from Lands' End
Thank you for taking the time to share your review of the Quilted Maxi Coat. We are sorry to hear that the zipper of this coat is not working like you expected. Your input is truly important to us, and we have shared it with the appropriate merchant team for further review and consideration. Feedback from customers helps our teams when making future product decisions. We welcome customers to return following our return policy when a product has not met their expectations. Please feel free to chat with (Chat button is located under the Help tab in the top right corner of landsend.com) or call 1-800-963-4816 to speak with one of our specialists if you need additional assistance.