2.0 Cu. Ft. Stainless Steel Over-the-Range Microwave
Product details
Web ID: 15173733Did not last!
While this is a beautiful appliance and I have enjoyed using it, it didn’t even last 2 years! It no longer heats anything.
Customer review from lg.com
Response from lg.com
Thanks for bringing this to our attention, Marge. We want you to be able to have a good time with your beautiful LG microwave for many years, because it should be the perfect partner for heating up all of our favorite meals. We have this helpful guide that'll provide troubleshooting steps depending on what you're experiencing here: https://shorturl.at/TYUbP. If these steps do not work, private message us with your contact info and model number on social media @LGUSSupport. We'll be happy to continue finding a solution with you! ^Joslyn
THE CONTROLS ARE NOT ILLUMINATED!!!
We were really disappointed with one specific problem that became immediately obvious the first day after installing this microwave. THE CONTROLS ARE NOT ILLUMINATED!!! This is not a problem when all the kitchen lights are turned on, but we find it extremely difficult to see the control panel buttons when the kitchen is only partially illuminated. Other than that problem, the microwave works very well. It's just hard to make the microwave work correctly when you cannot see the controls. Users have submitted many pictures of their installed microwaves. In none of those pictures can you see the controls that are located on the front of the microwaves. I would not buy this microwave again, nor would I recommend this microwave. We are very disappointed and we are considering return of this microwave.
Customer review from lg.com
Response from lg.com
Hey there. We understand your new microwave is performing well, and that's great! However, it sounds like the non-illuminated control panel is creating an unexpected challenge, especially when your kitchen lighting is low. We definitely want you to have a smooth and easy experience with your appliances. You can try a power reset by unplugging the microwave for a few minutes, then plugging it back in. If the display is only partially working or flickering, the display board might be faulty. We'd love to explore this further with you. Please send us a private message on social media @LGUSSupport with your microwave's model number. We're here to help and see what options might be available. ^ Diego
Micro wave
I have had my air fryer micro wave a little over a year. I have never got the air fryer to work correctly and the bottom of my door has melted!!!! It's a over the stove microwave!! I am sooooo unhappy I will NEVER buy a LG anything any more!
Customer review from lg.com
Response from lg.com
Hey there! We want to make sure that you and your LG microwave are taken care of, especially when the unit is melting. We'd be more than happy to take a look at what's happening further with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and photos of the unit, and we'll be ready to help! *Josh
Good microwave
Works well, looks nice. Does leave fingerprints but otherwise great.
Customer review from lg.com
Response from lg.com
That's great to hear you're enjoying your LG microwave's performance and look, Tyson! ✨ We appreciate the honest feedback about the fingerprints and would love to help with keeping it looking its best. If you haven't already, check out our handy cleaning guide with tips and tricks. It's available here: https://spr.ly/6421FvE8R. We're glad you're loving it otherwise! If you have any other questions or want to share more, feel free to reach out on social media at @LGUSSupport. 😊 *Joseph
Made for tall people
Sadly, this product has been designed for extra tall people. The window is too high (the selection keys are at eye level (?) instead of on the side, the light is not bright at all and only on the left hand side. I am 173 cm (which is average tall for a woman), and it was installed as per North America standard height, and I can't see anything in the lower half. I would not purchase this product again, nor recommend it for anyone shorter than me! It is dangerous to use when you cannot see what is cooking.
Customer review from lg.com/ca
Response from lg.com/ca
Hey there! Thank you for your honest feedback on the display panel of your LG MVEL2033F. We're always looking for ways to improve the ease of use and visibility of the panel in all lighting conditions, so your feedback is very helpful. To help improve the visibility of the panel, we recommend brighter overall lighting by turning on any additional lights available or trying the inclusion of any available natural lighting. It is also essential that it is properly installed for convenience and easy access. We'll be sure to pass your feedback to the team! If you ever need help with your LG range in the future, feel free to reach out to our LgG CareQ Team at 1-888-542-2623.
FIRE HAZARD
I haven't had the microwave very long, but I put a potatoe in it and pushed the potatoe button and then went to my computer to work for a minute. My house was filled with smoke and the fire alarms going off and luckily my wife noticed that the potatoe was on fire inside the microwave and stopped it. It broke the microwave (wont turn on anymore) so it no longer works but could have been a much worse situation.
Customer review from lg.com
Response from lg.com
Hey there! We take your safety very seriously whenever you use your LG microwave, and we'd be more than happy to look into this further with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what happened with your microwave, and we'll be ready to help! *Josh
Great microwave and looks even better
Our old microwave died, consumer reports said LG was pretty great and we totally agree!
Customer review from lg.com
Response from lg.com
We’re so glad you made the switch to LG! 🎉 It’s awesome to hear that Consumer Reports steered you our way—and we’re thrilled to know we’re living up to the hype! Here’s to many more years of fast, reliable, and sleek microwave magic! ^Anthony
Great features
I’m pleased with the performance Nice features. Looks great
Customer review from lg.com
Response from lg.com
We’re so happy to hear that you’re loving the performance and features! 😊 It’s fantastic to know it looks great and meets your needs. Thanks for choosing LG—we’re here whenever you need us! 💙 ^Anthony