Serenity Deep Pocket Waterproof Mattress Pad, Twin XL
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Web ID: 5093095120 reviews
This review is from Madison Park Serenity Deep Pocket Waterproof Mattress Pad Twin XL BeddingSubstitutions made without cunsulting customer
Was NOT sent what was ordered. I ordered 2 "Waterproof" mattress pads & was sent something entirely different only "scotchguard" Also Not "Deep Pockets" Not acceptable!!!! & Now I am tasked with doing the return.
Response from JLA Home
Dear Customer, we’re sorry to hear that you did not receive the Madison Park Serenity Deep Pocket Waterproof Mattress Pad as expected, and we understand how frustrating it is to be sent the wrong item. This mattress pad is designed to provide waterproof protection with a deep pocket fit, so receiving a different version is not the experience we want for our customers. For return assistance, you can contact their customer service team at 1-800-289-6229 for support. We appreciate you bringing this to our attention.
This review is from Madison Park Serenity Deep Pocket Waterproof Mattress Pad Twin BeddingSize true to fit. Not thick padding enough
Not thick enough for support. Twin XL size true measurements. Good fit. Would like it if more thicker on padding. No smell. Breathable, not hot during sleep. Returned it.
Response from JLA Home
Thank you for sharing your feedback. We’re glad to hear that the size and fit met your expectations and that you found the mattress pad breathable and odor-free. We understand your concern regarding the padding thickness. The Madison Park Serenity Mattress Pad is designed primarily for waterproof protection and breathability, with a lighter layer of padding for comfort without adding too much bulk.Your input is valuable, and we appreciate you giving the product a try.
This review is from Madison Park Serenity Deep Pocket Waterproof Mattress Pad Queen BeddingNot as Advertised
Package says Sleep Philosophy not Madison Park Serenity Deep Pocket. UPCs match, so they did send the right item.
Response from JLA Home
Dear Victoria, thank you for reaching out. We understand the confusion regarding the brand name on the packaging. While the item is listed under the Madison Park Serenity collection on Macy’s website, the actual product is manufactured under our Sleep Philosophy brand.
Please be assured that the product you received is correct, as confirmed by the matching UPC. The branding may vary slightly depending on the retailer, but the item itself remains the same in terms of quality and specifications.
If you have any further questions or concerns, please feel free to let us know.
This review is from Madison Park Serenity Deep Pocket Waterproof Mattress Pad Full BeddingConfortable
Very good and comfy on the bed.
Recommends this product
Great
One of the nicest mattress pads I have ever bought. Highly recommend!! Fits perfectly too!
This review is from Madison Park Serenity Deep Pocket Waterproof Mattress Pad King BeddingAdequate
Not like I thought it’s nice
Recommends this product
Response from JLA Home
Dear customer, thank you for your review! While it may not have met all your expectations, we’re happy to know you still found it nice. Our mattress pad is made to provide comfort and protection, with features like moisture-wicking, stain-release, and a secure deep pocket fit. We truly appreciate your feedback and hope it continues to serve you well.
Comfy
Cozy and breathable! Wasn’t loud like some other waterproof pads. I didn’t test out the waterproof claim but I have no reason to believe it wouldn’t hold up
Customer review from influenster.com
Good quality!
It fits perfect in my king size bed! It stretches so much which is always a plus. Super breathable and soft, it actually feels high quality, I think it will last for a long time! I haven’t really tried the absorbency but I’m sure it’s good since it’s not too thin. I recommend this pad!
Customer review from influenster.com