Sherpa Heated Blanket, Twin
Product details
Web ID: 17385247Beware! Cannot fulfill product but will charge you
Purchased on 9th. Marked shipped on 9th. 17th still sitting - says label created/never picked up. Christmas gift needed by 20th...said 3-6 business days from ship. Never received...called to cancel. Told cannot cancel because it's shipped. Even though NEVER left facility / never picked up! Way to hold your customers hostage as I now have to wait to receive to just send it back & must go find another gift for my intended recipient...so will be out both costs until this is resolved!
Response from Macy's
Dear Customer,
We appreciate you reaching out and sharing the details of your experience with the Madison Park Sherpa Heated Blanket.
We are truly sorry and concerned to hear about the significant delay and the shipping frustrations you’ve encountered. We understand how stressful it is to be waiting on a Christmas gift with a deadline just days away, especially when the tracking has remained stagnant since the 9th. It is incredibly discouraging to be told an order cannot be canceled despite the tracking showing it never left the facility, and we sincerely apologize for the "hostage" feeling this situation has created.
We realize that being out of pocket for two gifts while waiting for a return process to clear is a significant financial and emotional burden during the holiday season. This is certainly not the seamless gifting experience we want for our customers, and we regret the added stress this has placed on your holiday preparations.
Disappointed
I WOULD NOT RECOMMEND! I purchased this blanket and in four months it stopped working and the controller displayed an Error code. I reached out to the warranty department. They were kind and sent out a new blanket. However four months later this blanket is no longer working and displaying an Error code.
Recommends this product
Stay away if you actually want to feel any heat
This was a cozy blanket with absolutely no heat. I will be returning as soon as I get a ride to the store. Not a happy girl here, this was a pricy blanket?
Malfunction blanket
The blanket is a malfunction one, it doesn’t work properly, the left side of it is completely off.
Great blanket
I looked high and low for either a cotton or wool electric blanket and the only ones I could find were in Australia, which means they are not compatible with our plugs. Apparently natural fiber electric blankets are not a thing in the US. But, this blanket is well-made, soft and fluffy, plug and play (except for the timer feature that requires sort of a Rube Goldberg setup, and gawd forbid I should burn 0.0000001% of a calorie and reach over to turn it off myself). The control is easy to read (the model I bought goes up to 20), and the light stays on, which I believe isn't a feature some people like, but I like to see if it's off or on. The literature claims that the EMF toxicity is pretty much non-existent.
Recommends this product
Heats up quickly!
Heats up quickly with many different settings. It also remembers your previous settings rather than having to reprogram each night. Very soft!
Recommends this product
Gram
Super Blanket
Recommends this product
REALLY LIKE THIS BLANKET
The perfect heated blanket! Love the way the dials works, and the great size and feel of the material.