Making the Cut Serger
Product details
Web ID: 16286004It’s Giving arthritis
Right out of the box it doesn’t work. I have to hand turn the dial to sew because the pedal only makes the motor sound like it’s running but doesn’t move anything, needles, feet dogs, thread, nothing. So disappointed.
Customer review from singer.com
Response from singer.com
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
Didn't work
It doesn't work. The needle won't move up and down. I didn't get a response when I reached out to singer. disappointed. I thought I threaded it wrong or something but when a professional seamstress came to help me she couldn't get it to work either. She said it was the machine itself. Still waiting on singer to reach back.
Customer review from singer.com
Response from singer.com
Dear Maritza, thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
Black boxed and not made for simple maintenance
I took this serger out of the box and it was broken—the belt drive was loose so when I pressed on the pedal I could hear the machine whirring but the needles weren’t moving. I was able to fix this myself but IT WAS NOT EASY! I had to carefully unscrew half the panels and painstakingly disassemble the interlocked pieces of rounded plastic. Putting a belt drive back on is a very simple and easy task but the construction of the plastic shell made this so difficult and annoying. Unfortunately these newer models do not have easily removable panels that give you access to the inside of the machine that allows for you to do regular cleaning or in this case, fixing parts of the machinery. They’re designed to try and look “slicker” and modern but really are just black boxed like an Apple product. The machine itself works fine for a basic model but I’m worried about the longevity of this product when they’ve made it so difficult to do any regular maintenance on it without having to send it somewhere to get fixed.
Customer review from singer.com
Response from singer.com
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly.
Scary but fun
I’m learning how to use this and I love it . It does everything I wanted it for and more. . Was kinda intimidating at first but, I’ll take some free lessons.
Customer review from singer.com
Singer S0230 Serger
My first Serger. It's easy to use and I already made two t-shirts.
Recommends this product
Customer review from singer.com
It is nice machine and works fine too , a little bit noisy than usual.
Customer review from singer.com
Singer serger
Delighted with my new Singer Serger,arrived quickly without problems. Works great. Very happy, easy to find videos on YouTube. Highly recommend
Recommends this product
Customer review from singer.com
Great machine
This machine is easy to use and maintain. I can trust it to be consistent and that means a lot with a serger.
Recommends this product
Customer review from singer.com