Soundspa Lullaby
Product details
Web ID: 1292224347 reviews
Defective product
I got this as a gift at my baby shower. It started smoking as soon as I plugged it in. Unfortunately I threw out the box so this is going in the trash. I don’t trust it to leave in my baby’s room.
Customer review from homedics.com
Response from homedics.com
Hi Jessica- Thank you for the review. We see that our Consumer Relations Dept. was able to help with Warranty Service. Please let us know if you have any other questions. 1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time. Or email us directly at cservice@homedics.com.
Meh
The sound quality is poor. There are much better sounding products out there. The user interface and technology seem old, like from the early 2000s. I was gifted several sound machines for my first baby and this was one of them. It was my least favorite. It is the only one that isn’t cordless. Even a musical stuffed animal from China sounds better than this.
Customer review from homedics.com
Works Great, Needs few adjustments
I have been using this machine since my baby was born and I love it. The animals on ceiling are great! However there are a few recommendations to.make it better: 1. Buttons are too loud when pressing them, soft button would be great. I find myself adjusting volume and that click is always cringe worthy 2. The lullabies, the sounds of each beat hit so hard and are too quick. Make them a bit slower and more mellow and it'll be even better!
Recommends this product
Customer review from homedics.com
Perfect
Su It's great granddaughter loves it falls asleep in minutes
Recommends this product
Customer review from homedics.com
No shut off switch
This product has no shut off switch. Only a shut off timer. You have to go through all the sounds to shut it off. This is a pain to do. It doesn't say anything about that either. I wish i could return this product to the store but it was bought as a gift and it's past the return time. I would rather have a product that has an off button.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear that you are not satisfied with the sound machine. The SOUNDS button is a multi-press button. When finished listening to sounds, continue to press the SOUNDS button until the sounds turn off. Please return the product to the place of purchase if it does not meet your needs. We appreciate your feedback and have passed your comments on to the appropriate team.
Upside down pictures
Help my pictures are showing on the ceiling upside down. I have to face the speaker away from the baby to have the projector, project the pictures right side up in the ceiling ! Is there anyway to fix this ? My son is a year old and fortunately for me he’s WAS a great sleeper now just using this machine it’s brand new and hasn’t been used not once before tonight! I do love it but don’t love that I have to twist the machine here or there to project the photos correctly on the ceiling !!
Recommends this product
Customer review from homedics.com
Sound is not working
I am using it to my daughter from last 8months but suddenly sounds stops.. only project is working. Please let me know if anyone is in same situation. How to fix it??
Customer review from homedics.com
Response from homedics.com
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Do not buy
Too quiet Have to cycle through all the sounds to turn on/off Rain has some horrible plinking noise.
Customer review from homedics.com
Response from homedics.com
We are sorry to hear this. Please return the product to the place of purchase or contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.